E-commerce Intern - Singapore - W NETWORK PRIVATE LIMITED
Description
Roles & Responsibilities:
Win Digital is looking for a suitable full time intern to help us in our growing businesses You will be able to experience what it would be like to work in a face-pace e-commerce business.
RESPONSIBILITIES & ACCOUNTABILITIES
- Handle ecommerce related transaction, documents and records in the systems. Support the endtoend fulfillment of online orders and related processes on a daily basis.
- Check and process daily incoming transaction in the system. Ensure smooth processes in purchasing, receiving, checking, listing, storing, selling, picking, packing and delivering. Avoid nostock, wrongproduct or latedelivery situations.
- Communicate and follow up delivery discrepancies, errors in records, documents etc. Ensure customer satisfaction by timely deliveries and meeting their service expectations.
- Attend to Online Channels customer service enquiries pertaining to product exchange, delivery status and other issues.
- Assist and follow up on quotations, purchase orders, invoices and other documents.
REQUIREMENTS & SPECIFICATIONS
- Minimum Diploma holder or current Diploma student.
- Knowledge or experience in ecommerce is an added advantage.
- Technically savvy, with proficiency in MS Excel and other software.
- Able to handle handson physical works such as packing stock for orders.
- Able to work in a fastchanging environment and multitask.
- 5 days work week
Full Time Internship Period
- 34 months or more.
Please indicate clearly your school, field of study and other relevant details when you apply.
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