Salesforce Effectiveness Specialist - Singapore - Singapore

Singapore

Verified Company

Singapore

2 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Maintain good working relationship with customers, peers and other departments

Follow up on action item and drive closure with Country SFE or other teams involved
Provide training support to Country SFE
Coordinate Country change management process from end to end including (but not limited to) validate change request template submitted by Country SFE, facilitate review meeting, understanding of change request scope and business reasons, review change request audit results etc
Provide development support for OBIEE BI dashboard/report
Maintain and refresh dashboard data on periodical basis
Utilize data discovery tools to support data extraction, analysis, cleansing and transformation
Ensure efficient and effective assistance is given to Regional SFE Manager to enable an efficient and continuous functioning of Corporate CRM solutions
Identify continuous improvement within your area of responsibility
Refresh documentations, checklists and materials whenever required
Understanding of data models and undertaking detailed analysis of data held in a variety of formats

JOB REQUIREMENT

Direct experience with Oracle SQL/PLSQL and Oracle BI (OBIEE) skill are huge plus
Basic knowledge of ETL is a plus
Experiences with CRM solutions roll out and/or roll out coordination is a plus
Prior experience with Data Discovery Tools (Toad, Tableau)
Knowledge and experience with using endtoend analytics BI tools/platforms such as Spotfire/Tableau/OBIEE to develop reports/dashboards/analysis
Strong knowledge of SQL with at least 23 years of experience of using SQL to perform independent data analysis/extraction/transformation
Coordinate with Country stakeholders to collect and document business/technical requirements
Minimum 2~3 years as a Business/Data Analyst or Sales Operations role
Understanding of key database concepts and architecture of relational databases (e.g. Data Model)
Able to handle a volume of documentations, training materials etc