Production Support Analyst - Singapore - D L RESOURCES PTE LTD

D L RESOURCES PTE LTD
D L RESOURCES PTE LTD
Verified Company
Singapore

4 weeks ago

Wei Jie

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Wei Jie

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Description
Responsible for day to day production incident support and inquiry from business users, operational users and customers via contact center

  • Able to handle incident and problem in 24hour roster basis
  • Capable to perform analysis on production incidents for demand deduction
  • Good in handling problem and able to have resolution in timely manner
  • Create and modify procedures to solve problems considering technical capacity and limitations.
  • Coordinate Problem and Change to production systems

Job Requirements:


  • Bachelor's degree in computer science/engineering or equivalent
  • Have strong coordination skills
  • Good knowledge of programming skills in UNIX Shell Scripting & Java/SQL
  • Hands on experience in Job Scheduling tool, Control-M and technically proficient
  • Having good knowledge in domain of Retail Banking & Cards
  • Ability to work in a fastpaced, teamoriented environment
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