Patient Service Executive orchard - Singapore - Linkedcorp HR Consultancy Pte Ltd

Wei Jie

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Wei Jie

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Description

Job Summary:

  • Aid in reception tasks, registration, financial guidance, payment collection, and other administrative duties.

Responsibilities:

Patient Care Management

  • Welcome and assist patients or visitors at the reception counter courteously.
  • Complete patient registrations for both inpatient and outpatient cases, accurately collecting addresses, contact details, insurance information, and medical histories.
  • Verify and update patient information during each visit while maintaining confidentiality.
  • Respond promptly and courteously to phone calls and inquiries.
  • Guide patients and visitors to examination rooms as needed.
  • Schedule patient appointments and send reminder calls and SMS notifications.
  • Inform patients about any delays or waiting times.
  • Offer financial counseling to patients and their families.
  • Collect payments for services provided.
  • Close daily accounts and deposit cash.
  • Maintain cleanliness and organization of the counter and patient waiting areas.
  • Adhere strictly to infection control measures, exercising standard precautions and maintaining good hand hygiene.
  • Provide guidance to both inpatients and outpatients on necessary procedure preparation.
  • Assist in maintaining cleanliness and upkeep of the assigned work area within the imaging facility.
  • Assist in transferring patients to and from the imaging facility.
Administrative Management

  • Replenish patient brochures and office stationery.
  • Perform clerical duties including filing, data reporting for statistics.
  • Arrange for maintenance and repair work as needed.
  • Take on additional duties as assigned by the operation manager or supervisors.
  • Report any errors promptly to the supervisor.

Requirements:


  • Minimum GCE 'N' Level qualification.
  • Strong communication and interpersonal skills.
  • Computer literacy.
  • Preferably possess experience in a healthcare setting.

Job Types:
Full-time, Permanent


Salary:
$2, $3,000.00 per month


Schedule:

  • Monday to Friday
  • Weekend availability

Work Location:
In person

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