Solutions Engineer - Singapore - SB TELECOM SINGAPORE PTE. LTD.

SB TELECOM SINGAPORE PTE. LTD.

Verified Company

Singapore

3 weeks ago

Posted by:

Wei Jie

beBee Recruiter

A. Qualification**•At least Diploma

B. Skill and Experience Requirement**- Relevant experience working in a similar role within an engineering or project environment

Ability to work autonomously or with mínimal supervision, and deliver completed work on schedule
Willingness to document and improve procedure development processes
Experience delivering M365 projects utilizing an agile delivery approach
Willingness and capable of learning new technologies required for accomplishing project goals.
Experience in project implementation, deployment, and troubleshooting.
Deployment experience with Microsoft cloud solutions. Not limited to Azure VM, Azure migrate, Azure virtual desktop, Intune, Defender and M365 etc
Deployment experience with DR solutions, Storage and Backup
Strong written and verbal communication.
Strong technical and analytical skills.
Network, Server, M365, PC troubleshooting skillset

C. Expected Working Assignment and accountabilities**Interact with clients on site to meet complex requirements of a solution.

Provide troubleshooting and workaround solutions for software related issues on an ongoing basis to the customer.
Provide installation, configuration and support for technology solutions based on client requirements.
Works with project manager to deliver the projects
Provide customer support and direct quality assurance for all projects
Provide 24x7 standby duty based on the duty roster to all existing system maintenance customers.
Enhance customer satisfaction and overall customer relationships and helps leverage these customer relationships within business development efforts.
To coordinate with customers on the project schedule and manage stakeholder expectation and requirement till the closure of the project.
To deliver the statement of work proposed by the consultant team and ensure that the design is in accordance to the proposal
Assist with the daytoday running of the helpdesk

D. Remuneration & benefit

Sales Executive