IT Manager - Rochor, Singapore - aidha ltd

aidha ltd

Verified Company

Rochor, Singapore

3 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Part time

Description

AIDHA
Aidha is an award-winning Singapore-registered charity. Our mission is to provide financial literacy
and self-development skills to migrant domestic workers and lower income women to enable them
and their families to break out of the cycle of poverty. Started initially under the auspices of UNIFEM
(now UN Women), Aidha became an organisation in its own right in 2006. Since its inception, Aidha
has impacted more than 6,000 women and their families and communities. We attained
much-coveted IPC (Institution of Public Character) status in 2015 and have retained it ever since.

Aidha provides training in money management, computer skills, leadership entrepreneurship and
English. We usually conduct classes on Sundays (when most migrant domestic workers have their day
off) at our Campus at Catapult near Buona Vista MRT and a satellite campus at the FAST Hub near
Eunos. At any given time, Aidha typically has students attending classes and a pool of
active volunteers conducting these classes.

Aidha is a small but successful organisation, now in an exciting stage of growth and scaling up of its
operations.

POSITION:
MARKETING ASSOCIATE
The IT Manager will be responsible for overseeing the planning, development, implementation, and

maintenance of the organisation's IT infrastructure. This role reports directly to the CEO on

organisation-wide IT matters and reports to the Campus Manager on IT matters related to the

smooth running of campus operations. It involves ensuring the security and efficiency of the

company's technology systems, and providing strategic IT guidance to support business objectives.

Roles and Responsibilities
IT Infrastructure Management and Operations

Oversee the design, implementation, and maintenance of the organisation's IT

infrastructure.

Manage hardware, software, networks, servers, and other technology resources
Maintain laptop inventory across Aidha office and Aidha Campuses
Maintain integrity of accounts (new user set up and deletion of accounts)
Liaise with external vendors for IT related purchases and projects
Liaise with website vendor to ensure that the website security is up to date

Security and Compliance

Implement and maintain security protocols to safeguard the organisation's IT systems and

data

Ensure compliance with relevant regulations and standards
Deputy Data Protection Officer to ensure that the organisation is in compliance with PDPA

Strategic Planning and Project Management

Collaborate with senior management to develop and execute IT strategies aligned with

business goals

Evaluate emerging technologies and make recommendations for their adoption
Be the IT lead for systems and improvement projects (Eg. CRM, Student Management

Software)

Liaise with IT volunteers

Troubleshooting and Support

Provide technical support to endusers, addressing hardware and software issues

promptly.

Develop and implement user training programs as needed.
Provide orientation to new joiners on the IT policy
Provide regular refresher of IT policy and cyberwellness training to staff

Documentation

Maintain comprehensive documentation of IT systems, configurations, and procedures.
Develop and update IT policies and procedures.

Vendor and Budget Management

Establish and maintain relationships with IT vendors and service providers.
Negotiate contracts and agreements to ensure quality service at competitive prices.
Source for vendor quotations
Develop and manage the IT budget, ensuring costeffective implementation of IT solutions

(eg. NCSS)

Office Administration

Assist with basic office administration

Miscellaneous

Assist in other ITrelated tasks as requested by the CEO

2

ARE YOU OUR IT MANAGER?

Proven experience in IT infrastructure, project and vendor management, preferably in an

SME environment.

Strong leadership and team management skills.
Indepth knowledge of IT infrastructure, systems, and security.
Excellent communication and interpersonal skills.
Knowledge in PDPA, Salesforce and Google Workspace is a bonus

In return, what you can expect from your time with us at Aidha is
A deep sense of fulfilment from being able to see the impact you are making on our
- beneficiaries right before your eyes - which no money in the world can buy