IT Support - Singapore - TEMPSERV PTE. LTD.

TEMPSERV PTE. LTD.

Verified Company

Singapore

2 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

Responsibilties:

Monitor IT networks, server systems and commercial clouds.
Single point of contact with customers/users, resolver groups, third party service providers and other departments
Take ownership of incidents/service requests reported by users, track the incidents/service requests and ensure closure within agreed timescales
Maintain documentation and comprehensive records of issues and problems

Requirements:

Diploma/Higher NITEC in Information Technology/Computer Sciences/Electrical/Electronics/ Telecommunication
Strong teamwork and communication skills
Excellent customer service skills
Prior experience in Network Operations Centre (NOC) environment preferred
Class 3/3A driving license is compulsory.

*Office hours, with after office hours standby duties when required*.

Tempserv Pte Ltd
License No: 06C3745

**Attention: Wee Wan Qi / EA

Personnel No:

R