Customer Service Assistant - Singapore - RECRUITPEDIA PTE. LTD.

RECRUITPEDIA PTE. LTD.

Verified Company

Singapore

2 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

**Our client looking for a Customer Service Assistant (6 months contract) to assist their team for the next phase of their business. They are located in the West - easily accessible.

Responsibilities:

Handle administrative tasks like organizing personnel schedules and making travel arrangements.
Keep communication smooth between engineers and management by managing service reports and expenses.
Assist with operations by preparing cost sheets, quotes, and invoices.
Maintain records in Navision and report to higherups as needed.
Coordinate service for Asia Pacific customers in other regions.
Manage customer accounts and oversee order fulfillment.
Deal with customer inquiries and escalate issues as required.
Work with the factory on parts and delivery logistics.
Ensure accurate invoicing and prompt delivery after receiving orders. Check documentation for warranty claims and arrange warranty service visits.

Requirements: