Assistant Mgr, Marketing with Leading Feeder - Singapore - THE CAP CONSULTING GROUP PTE. LTD.
Description
Bachelor's degree with at least 3 to 5 years of relevant shipping experience required**:
Experience in key account management:
Knowledge of shipping products
Our client is a leading feeder solutions provider in the maritime industry.
For this role, you will have the opportunity to collaborate with a global and diverse team and embark on a career that will take you to new shores.
Summary:
The Marketing department is responsible for promoting the business and mission of our organisation through close liaison with the customers.
You will be responsible for the management of customers' business requirement in order to generate growth and business opportunities.Employment Type:
Permanent
Reports to:
Head of Asia Marketing
Location:
Singapore
Role and Responsibilities:
- P&L Responsibility
- Manage key customers, identify their needs & potentials and develop growth & business opportunities
- Ownership of rates/surcharges/info requests and tender negotiations
- Respond to customers' needs, enquires and complaints
- Oversee agents' performance, set agent's marketing objectives, and close liaison with them to achieve optimum results & revenue
- Understand market, our products, competitors and industry as part of feedback and learning
- Manage coordination with various departments (Trade, Billing and Accounts)
- Adopt to CRM system
Key performance Indicators:
- Product knowledge
- Achieve rate increases, expand business
- Aim to increase 3rd party purchase
- Handling tenders/contracts
- Able to travel overseas
- Accurate and on time internal and external communication
- Identify marketing strategy
- Look after customer interest and satisfaction
- Prepare and update Competitor Analysis
- Ensure agents have a clear marketing objectives set by you
Requirements:
- Bachelor's degree with at least
3 to 5 years of relevant shipping experience:
Experience in key account management:
Knowledge of shipping products:
- Able to travel overseas
- Good internal working relationships
- Good interpersonal and communication skills, spoken and written
- Detailed and meticulous and strong problem solving skills
- Able to manage and develop relationship and negotiate at different levels of a customer organization
- Creative and positive mindset
- Selfdriven and result oriented
- Proficiency in the English language, both verbal and written.
Posted by:
CAP Consulting (EA license: 14C7175)
Caroline Poh (EA Registration:
R
Date ad is posted - 3 November 2023
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