Av Field Technician - Singapore - D.V.I SOLUTIONS (S) PTE. LTD.

D.V.I SOLUTIONS (S) PTE. LTD.

Verified Company

Singapore

2 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

**Job Role

As Field Technician, you will attend to clients and provide maintenance services for AV equipment (hardware, software and infrastructure) through investigation, diagnostic testing and repair/resolutions.

You will work with Fortune 500 clients and MNCs and be at the forefront of the industry with exposure to latest technology and solutions in AV and system integration.

Duties and responsibilities

Create and maintain documentation for client AV hardware and software
Manage operational and preventive maintenance checks for all Audio-Visual systems and conference rooms
Identify and recommend system improvements and enhancements for audio visual systems
Troubleshoot and install Audio and Videoconferencing systems
Ability to create, read and utilize blue prints and audio/video flow diagrams
Perform networking troubleshooting to diagnose static and dynamic IPs
Interface with manufacturers, developers, engineers, and project managers to provide resolutions for highly complex systems and to provide support and maintenance of audio visual equipment
Manage the relationship with vendors and their support team, including incident resolution, and escalating issues that require immediate resolution
Provide technical support and training on basic AV usage to customers as needed
Provide audio and video support for conference and townhall meetings as and when reuired
Responsible for identifying defective or failed equipment and work with customer service to resolve with supplier

**We welcome experienced personnel in AV field and those who have In depth knowledge of Video conferencing technologies to join us. Certifications in Crestron and Extron will be an added advantage.