Aesthetic Doctor - Singapore - Vault Personnel Pte Ltd

Vault Personnel Pte Ltd

Verified Company

Singapore

3 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

Responsibilities:

Day-to-Day Operations of Clinic Management

Administer ALL clinical treatments as directed by Clinic Director and LCA Medical board
To provide professional consultation and advice on aesthetic medical services based on patient's needs
Responsible for handling patient enquires and educate patients about the course of treatments and aesthetic goals as well as post care
Perform medicalgrade aesthetic procedures (incl. skin, inject, laser hair removal, body etc)
Able to provide medical advice related to company skincare products and services
Review patient's progress with treatment plan
Support Clinic Director in providing training for all staff with the clinic.
Complete LCA eLearning modules.
Attend onboarding training program for Singapore clinic Doctors and Therapists and conduct training sessions as needed.
Comply with LCA policies and protocols.
Follow best practice processes and procedures of all clinical practices for LCA in all areas of hair, body skin treatments and cosmetic injectables.
Report (to Clinic Director) all adverse events at the clinic with urgency and address by recommending appropriate management.
Support the Clinic Director and Staff in following all medical protocols laid out by Singapore medical government bodies
Support Clinic Director and GM of Asia to launch market leading product and services into the LCA Clinic

Support Clinic Director in the day-to-day smooth running of the clinic and delivering Monthly Clinic Revenue and Profit Targets.

General Management

Ensure there are a sufficient number of appropriately qualified staff on each shift
Ensure that all LCA Group and LCA (SG) policies and procedures are established, understood, appropriately circulated, and adhered to
Ensure effective utilization of the physical and financial resources of the clinic
Establish good public relations with the Clinic's referral sources, through visits and discussion
Protect the interests of the clinic and ensure conformity with all applicable laws and regulations
Participate in the clinic's growth and development
In the event of a disaster be immediately available, and have all necessary services organized, to meet the need arising from such events
Ensure that all equipment is in compliance with all licensing requirements, is in good working order and is maintained as required
Ensure confidentiality of client records and patient privacy in compliance with the PDPA legislation
Performance metrics, WHS metrics, are all tracked monitored and escalated to the Clinic Direct and GM of Asia in an agreed timeframe

Continuous Improvement and WHS

Demonstrate an understanding of all relevant external legislation & internal policies and procedures that relate to the position and the Clinic
Maintain knowledge of Emergency Procedures and know where to access information on Fire, Safety, Security and Disaster Planning
Ensure suitable standards are maintained, to provide a safe environment and that an effective system of security is maintained for patients, staff, and the public

Customer Service

Act in a professional manner at all times when dealing with internal & external customers.
Positively promote the LCA businesses both internally & externally
Be prompt and provide courteous service to clients, colleagues, and the broader community
Maintain confidentiality on all issues relating to the organisation, the clients & staff
Maintain a professional and pleasant manner and be responsive to telephone inquiries
Act as an advocate in assisting clients to make informed decisions in relation to appropriate treatments
Assist the client, when possible, in the resolution of problems
Ensure that privacy, dignity, and confidentiality is respected and maintained for all patients

Administration, Documentation and Reporting

Ensure compliance with the LCA Operations Manual
Ensure that all medical record documentation is accurate and completed in a professional and timely manner
Ensure that policy development and maintenance of policy and procedure manuals is timely and up to date, including regular reviews of all policies and procedures
Ensure Incident forms are accurately completed and submitted within 24 hours
Weekly Business Review meeting with Clinic Director and GM of Asia
Be available to participate in Monthly, Quarterly, Annual Business Review/Strategy meetings with Clinic Director, GM of Asia and LCA Group Leadership Team

Job Requirements

Fully registered doctor with Singapore Medical Council (SMC)
Certificate of Competence (COC) for Lasers, Botox, and Fillers, other COCs will be an advantage
2 years of aesthetic experience
Good bedside manner, interpersonal skills, and positive personality

Other Information