Associate Director, Identity - Singapore - SINGAPORE TELECOMMUNICATIONS LIMITED

SINGAPORE TELECOMMUNICATIONS LIMITED

Verified Company

Singapore

3 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

**Responsibilities: - Lead an Operations team to modernise and produce enterprise-level services for Active Directory and User Identity and Access Management for Singtel.

Perform the role of Subject Matter Expert for complex issues related to Active Directory and user identity projects and issues.
Identify opportunities to innovate, extend and enhance service delivery related to directory services and access.
Supervise Root Cause Analysis and Problem Management in day to day management of corporate Identity Management and directory services.
Manage a team to perform daily service monitoring, verifying the security, integrity and availability of AD, UAM, PKI and MFA services, and managing outsourced partners' resources to support the same objectives
Ensure Active Directory and User Access Management services comply with Singtel policies, standards and operational guidelines.
Maintain system documentation for domain technologies, including installation, configuration, and appropriate SOPs.
Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.
Provide training to team members to drive operational excellence
Manage customer satisfaction through effectively communicating and managing customer expectations
Ensure maximum availability (including HA and DR) of all IT Services (AD, MFA, PKI, UAM, IDAM, etc).
Lead and supervise Operational Clean Up and Data Centre move activities.
Ensure all AD accounts are created and deleted timely.

**Requirements: - At least 12 years of experience working with Microsoft Identity technologies including Active Directory, Windows File Services, and Group Policies.

Expert knowledge in administering Active Directory (AD) and GPO's.
Expert knowledge of AD, ADFS, PKI in Windows Servers.
Expert knowledge of DNS, DHCP, WINS, DFS, MFA, Microsoft enterprise technology.
Knowledge of Microsoft IP&G, Microsoft Exchange, UAM products.
Must have deep and thorough understanding of monitoring best practices, and compliance to best practices for security and operations.
Develops, documents, and enforces the standards, security procedures, and controls for access to ensure integrity of the Windows Systems, Active Directory, and related systems.
Knowledge of server virtualization technologies, preferably VMware and/or Microsoft technologies.
Expert knowledge of MS Active Directory, GPO Policies, Multi-Factor Authentication Solutions
Expert knowledge of user identity management principles and deployment