Temp Admin - Singapore - Certis Human Resource Services

Certis Human Resource Services
Certis Human Resource Services
Verified Company
Singapore

2 weeks ago

Wei Jie

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Wei Jie

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Description

Responsibilities

  • Provide administrative support to ensure efficient operations
  • Report to Manager to support the admin function
  • Carry out administrative duties, such as excel data cleaning
  • Drive customercentric mindset and behaviour, such as following up on customer feedback
  • Utilise data tools (MS Excel) and formulae to synthesise data sets and create reports/charts/dashboards for analysis to generate insights for service improvements
  • Operationalise and implement survey mechanisms
  • Track and monitor performance through Customer Experience metrics
  • Write meeting minutes
  • Audit, FGD, research support
  • Training and meeting admin support

Requirements:


  • At least 3 years of relevant experience in administrative work
  • Good stakeholder engagement, project management and interpersonal skills
  • Resourceful, independent, highly driven and selfmotivated, resilient and versatile to manage diversity and ambiguity
  • Experience with excel dashboards, charts generation and reporting tools, or other charts visualisation tool preferred.
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