Community Manager for Co-working Space - Singapore - SUPERLAND MONTESSORI PRE-SCHOOL PTE. LTD.
Description
**Key Responsibilities:1.
Member Engagement and Support:
- Welcome new members, introduce them to the space, and assist with onboarding processes.
- Proactively engage with existing members, addressing their needs, and ensuring a comfortable and inclusive environment.
- Foster a supportive atmosphere by encouraging networking, collaboration, and community involvement.
2.
Events and Programming:
- Plan and organize events, workshops, and seminars to promote community interaction and professional development.
- Collaborate with members and external partners to deliver diverse and engaging events that cater to the interests of the community.
- Manage event logistics, including scheduling, promotion, and coordination.
3.
Space Management:
- Oversee daytoday operations of the coworking space, ensuring it is clean, organized, and fully functional.
- Monitor and manage space availability, desk reservations, and meeting room bookings.
- Address any facility issues promptly and liaise with property management if necessary.
4.
Marketing and Outreach:
- Develop and implement marketing strategies to attract new members and increase community engagement.
5.
Member Relations:
- Mediate and resolve any conflicts or disputes among members, maintaining a harmonious environment.
- Conduct regular member surveys to gather feedback and identify areas for improvement.
- Establish relationships with local businesses, organizations, and service providers to enhance member benefits and foster a broader network.
- Seek opportunities for crosspromotion and collaboration within the broader community.
7.
Budget and Financial Management:
- Assist with the development and maintenance of the coworking space budget.
- Ensure effective financial management, tracking expenses, and managing revenue collection.
Qualifications and Skills:
- Bachelor's degree in business, hospitality, marketing, or a related field (preferred but not mandatory).
- Previous experience in community management, customer service, or event planning is an advantage.
- Exceptional interpersonal and communication skills to connect with diverse members and facilitate community building.
- Strong organizational abilities to manage events, space operations, and member interactions effectively.
- Ability to multitask and handle various responsibilities simultaneously.
- Proficient in using productivity tools, social media, and event management platforms.
- A proactive and energetic attitude, along with a passion for fostering community connections.
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