Executive, Clinical Administration - Singapore - Shan You

Shan You

Verified Company

Singapore

2 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

To provide administrative work and support for clinical and counselling services and programmes.

This is a 4 working days per week role, with Saturdays availability preferred.

Provide front-end client support

Coordinate the scheduling of counselling sessions and the booking of counselling rooms between counsellors and clients.
Attend to clients when they arrive at the centre.
Assist clients with the filling of various client forms (e.g., Client Commitment Form).

Provide back-end client support

Update and maintain the case registry for counselling clients.
Manage the safekeeping, storage, and retrieval of counselling case files.
Maintain the availability of counselling and/or client forms.
Manage the outgoing and incoming mails of the centre.
Update and maintain the counselling session and room booking schedules to facilitate the scheduling of clients.
Conduct booking and setting up of rooms at the centre for counselling sessions, meetings, programmes, training workshops, clinical supervisions, etc.
Provide accurate and timely quarterly submissions of outcome indicators to NCSS via the EPES.

Support finance administration
- support financial and payment matters relating to counselling clients, training workshop participants, programme participants and others.

Work with the Finance Executive and/or Senior Finance Executive to ensure the proper handover of all payments and donations received.
Issue official receipts and maintain proper documentation for payment received.
Ensure proper handling of donation box.

Provide administrative and secretarial support

Manage and update services, programmes, workshops, and events on notice boards and public areas at the centre.
Assist with the procurement, requisition, and/or purchase of items relating to the clinical and counselling services and programmes.
Manage the purchase and sales and/or maintain an inventory for counselling and client resources
Manage IT matters relating to the clinical and counselling services.
Perform any other duties as assigned by the Clinical Director.

Other Requirements:

Good communication and client orientation for front ending with clients
Good interpersonal skills and emotional quotient for first line of communication