Managed Service Change Analyst Ii - Singapore - FIS Global
Description
Position Type:
Full time
Type Of Hire:
Experienced (relevant combo of work and education)
Education Desired:
Bachelor's Degree
Travel Percentage:
0%
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology.
Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
What you will be doing:
- Work with clients and BPaaS Operations teams to elicit highlevel requirements and capture business needs.
- Clearly articulate and document business requirements and translate it into functional specifications.
- Provide analytic support by coordinating data extraction from various databases and data interpretation.
- Develop strong partnerships with clients that focus on being a trusted advisor.
- Work with Project Managers, Architects, Developers, and other team members to design solutions.
- Participate in Functionality Testing, Integration Testing and User Acceptance Testing, document test cases and results.
- Follow change management process regarding change deployment.
What you bring:
- Bachelor's degree or equivalent qualification.
- Knowledge of financial services industry.
- Proven delivery track record of working as a Business Analyst in a fastpaced, multiproject environment.
- Knowledge of endtoend systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development.
- Proficiency in solutions design and requirements definition disciplines leveraging model driven designbased tools and techniques including conceptual solution component models, business process models, use cases, etc.
- Excellent customer service skills that build high levels of customer satisfaction for internal and external clients.
- Excellent verbal and written communication skills to technical and nontechnical audiences of various levels in the organization, e.g., executive, management, individual contributors.
What we offer you:
- Competitive salary
- Attractive benefits
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A modern, international work environment and a dedicated and motivated team
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.
FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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