Description
Full-timeEmployee Status:
Regular
Role Type:
Hub
Department:
Customer Service
Schedule:
Full Time
Company Description:
About Experian
Experian is the world's leading global information services company.
During life's big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence.
We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.
We have 17,800 people operating across 44 countries, and every day we're investing in new technologies, talented people and innovation to help all our clients maximize every opportunity.
What you'll need to bring to the team:
- Minimum 2 years of experience in customer service and dispute management via a corporate setup
- Strong sense of clientcentricity and ability to connect with diverse client profiles (both B2C and B2B)
- Excellent situationalhandling skills and ability to thrive in a fastpaced environment
- Proactive and committed with a positive learning attitude
- Proven ability to excel both independently and as part of a team
- Diploma/Degree in business or relevant studies is preferred
- Familiarity with Singapore business landscape is preferred
Qualifications:
- Minimum 2 years of experience in customer service and dispute management via a corporate setup
- Strong sense of clientcentricity and ability to connect with diverse client profiles (both B2C and B2B)
- Excellent situationalhandling skills and ability to thrive in a fastpaced environment
- Proactive and committed with a positive learning attitude
- Proven ability to excel both independently and as part of a team
- Diploma/Degree in business or relevant studies is preferred
- Familiarity with Singapore business landscape is preferred
Additional Information:
Experian Careers - Creating a better tomorrow together
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