Senior Application Support Analyst, Banking - Singapore - JAC Recruitment Singapore
Description
Contract type:
Permanent
Location:
Singapore
Specialisation:
Information Technology
Reference:
PR/093134
Contact details:
Nana Oba
Job published:
February 15, :21
My client, a global System Integrator is looking to hire a Senior Application Analyst to support d2d operation at their client, a bank.
JOB RESPONSIBILITIES
- Contribute actively as a member of the Application team, engaging in creative problemsolving and cooperation with peers.
- Provide L2 and L3 support to users across front, middle, and backoffice functions.
- Document and report production issues (PRD incidents) to the leads, coordinating with relevant teams to resolve them and escalating to higher management when necessary.
- Enhance the stability of the production environment by refining current processes and controls as needed.
- Uphold a high standard for documentation, managing and versioning records for all system updates, regardless of project type/size.
- Exhibit adaptability in diagnosing problems and offering alternative solutions.
- Work with project stakeholders to ensure timely execution of BAU and project tasks.
- Anticipate potential problems, proactively informing management and proposing viable solutions.
- Handle sensitive and confidential data, such as financial and customer information, in compliance with the bank's data security guidelines.
JOB REQUIREMENTS
- Bachelor's Degree or an equivalent qualification.
- Proficient in English and Japanese with excellent verbal and written communication skills to liaise with both English speaking and Japanese speaking stakeholders.
- Strong interpersonal abilities, fostering trust and teamwork.
- Analytical mindset with the capability to simplify complex issues for understanding.
- Demonstrated organizational skills and the capacity to manage multiple tasks efficiently.
- Experience in Software development
BENEFITS Salary:
S$7,000 ~ S$10,000 (depends on your experience)
Location:
East
LI-JACSG
countrysingapore
Oba Nana (R
JAC Recruitment Pte Ltd (EA Lic No: 90C3026)
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