Housekeeping Room Attendant - Orchard, Singapore - YY Circle

YY Circle

Verified Company

Orchard, Singapore

2 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

A room attendant, often referred to as a housekeeper or maid, plays a crucial role in maintaining the cleanliness and orderliness of hotel rooms, resorts, and other accommodation facilities.

Their primary responsibility is to ensure that guest rooms are clean, comfortable, and ready for occupancy.

Here is a typical room attendant job description:

Job Title:
Room Attendant

Job Summary:

A room attendant is responsible for cleaning and maintaining guest rooms and public areas of the hotel, ensuring a clean and comfortable environment for guests.

Key Responsibilities:

1.

Room Cleaning:

Clean and tidy guest rooms, including bedrooms and bathrooms, in accordance with hotel standards.
Make beds, change linens, and replace towels as needed.
Dust, vacuum, and sweep floors in guest rooms.
Ensure all surfaces are sanitized and free from dust and debris.

2.

Restocking Supplies:

Replenish amenities and supplies in guest rooms, such as toiletries, towels, and stationery.
Replace used glassware, cups, and coffee/tea supplies.

3.

Maintenance:

Report any maintenance issues or damages in guest rooms to the appropriate department.
Ensure that all equipment and cleaning supplies are in good working condition.

4.

Laundry:

Collect and transport laundry from guest rooms to the laundry room.
Sort, wash, dry, and fold linens and towels as needed.

5.

Lost and Found:

Report and return any lost items found in guest rooms to the front desk.

6.

Guest Requests:

Address guest requests for additional items or services promptly and courteously.

7.

Team Collaboration:

Work collaboratively with other housekeeping staff and coordinate room cleaning schedules to ensure efficiency.

8.

Quality Assurance:

Ensure that all rooms meet the hotel's cleanliness and maintenance standards.
Follow safety and sanitation guidelines.

9.

Privacy and Security:

Respect and maintain guest privacy and security by following established hotel policies.

Qualifications and Requirements:

High school diploma or equivalent.
Previous experience in housekeeping or a similar role is often preferred but not always required.
Physical stamina and the ability to lift and move heavy objects.
Attention to detail and an eye for cleanliness.
Good communication skills.
Ability to work independently and as part of a team.
Knowledge of proper cleaning techniques and the use of cleaning equipment and chemicals.