Infra Engr, Systems - Singapore - NCS

NCS

Verified Company

Singapore

3 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

Infra Engr, Systems & DBA:

Date:7 Jun 2023

Location:
Singapore, Singapore

Company:
Singtel Group

NCS is a leading information and communication technology (ICT) and communications engineering services provider across the Asia-Pacific region. We are headquartered in Singapore and a wholly owned subsidiary of the Singtel Group. We have in-depth domain knowledge and unique capabilities that create business value for customers. We offer a broad range of services, including consulting, systems development and integration, business process outsourcing, infrastructure management and solutions, and technology solutions.

Responsibilities

Responsible for planning, designing, installing, testing & implementing systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration.
Plan, design, install, test & implement systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration.
Manage systems changes through established change request process & provide status reports to the relevant parties.
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.

Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures.

Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability.
Monitor the agreed service level (.e.g. service request, system availability),document & maintain the configuration of the systems; provide regular reporting to relevant parties.
Plan & implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
Provide systems related technical advice to customers or project team.
Ensure the management of ICT systems adhere to established ISO20000 and ISO27001 processes/ procedures, ITIL best practices and methodologies where applicable. (check with t)he rest of eng.
Manage budget, resources and schedule for system implementation /operation activities

Established facility management standards/best practices to ensure operation consistency across project/facility management team.