Logistics Associate I - Tuas, Singapore - Thermo Fisher Scientific

Thermo Fisher Scientific

Verified Company

Tuas, Singapore

2 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

Responsibilities:

Supports the day to day operations of the shipments containing clinical trial supplies and samples.

The "(Associate) Logistics Coordinator - Tracking" ensures a high level of support, service, reliability, and availability to internal departments.

Ensures efficient and effective operations of the section

Education and Experience

High School diploma or equivalent required and minimum of two years general logistics experience with clinical trials required or equivalent combination of education, training, and experience that provides the individual with the required knowledge, skills, and abilities.

Knowledge, Skills
and Abilities:

Excellent client and phone service skills
Knowledge of Good Clinical Practices and laboratory principal's preanalytical, analytic and postanalytic influences on specimens and results Intermediate level of computer literacy
Accurate data entry skills
Superior analytical, interpersonal and time management skills
Excellent verbal communications and customer service skills in the English language additional languages are an advantage
Critical thinking and problemsolving skills to support quality decision making
Proven negotiation and problem resolution skills
Maintains confidentiality of client protocols and study data

Additional / Specific

Responsibilities:

-
Reports to Team Lead Site Services or above*

Direct point of contact for couriers for shipping, tracking, receiving, and reporting concerns related to inbound and outbound supply shipments.
Responsible for the tracking and follow up of all 3PL sample shipments and shipments
Responsible for reviewing and reporting of daily supply order delays to the Project Management and/or designee.
Participates to Courier operational meetings and reports to Senior Level/Team Lead/Manager any issue or concern regarding courier operations
Supports the site services logistics coordinators
Coordinate the review and action required on custom reports
Request
Review
Action/Follow Up
Supports in the investigation and solving of Quality Events
Delayed or missing shipments
All courier events and failures