Inbound Tour Manager - Singapore - CHAN BROTHERS TRAVEL (PTE) LIMITED

CHAN BROTHERS TRAVEL (PTE) LIMITED

Verified Company

Singapore

2 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

Inbound Tour Manager

Responsible for coordinating and managing travel arrangements and services for individuals or groups to ensure a smooth and enjoyable travel experience for inbound travellers.

Responsibilities

Designing and creating detailed travel itineraries for inbound travellers, includes electing and arranging accommodations, transportation, sightseeing activities, and dining options.
Making reservations for flights, hotels, transportation, and other travelrelated services.
Maintaining effective communication throughout the travel planning process and addressing any concerns or issues that may arise.
Building and maintaining relationships with various travel suppliers, such as hotels, transportation companies, tour guides, and attractions. Negotiating contracts, rates, and terms with suppliers to ensure highquality services and costeffectiveness.
Overseeing the logístical aspects of travel arrangements, such as coordinating airport transfers, and arranging local transportation. Ensuring that all travel logistics are wellorganized and executed smoothly.
Monitoring travel advisories, providing travellers with safety information, and having contingency plans in place for emergencies or unexpected situations.
Developing and managing travel budgets for clients or organizations. Tracking expenses, processing invoices, and ensuring that travel services are within budgetary constraints.
Monitoring the quality of travel services provided to inbound travellers. Conducting regular inspections and assessments of accommodations, and transportation, to ensure meeting established standards.
Maintaining a deep understanding of the destination's culture, attractions, local customs, and regulations.
Providing customer service throughout the travel process. Being responsive to inquiries, resolving issues promptly, and ensuring that travellers have a positive experience.
Perform appropriate duties as assigned by management.

Requirements:

Strong knowledge of the travel and tourism industry is essential. This includes understanding travel trends, destination information and travel regulations.
Relevant work experience in the travel industry is highly valuable.
Must possess excellent organizational skills to handle multiple tasks, prioritize activities, meet deadlines and coordinating logistics efficiently.
Strong communication negotiations skills to interaction with various stakeholders.
Ability to identify and possess strong problemsolving and decisionmaking skills to handle unexpected situations.
Proficiency in travel industry software, reservation systems, and other relevant technology tools is beneficial.
Bilingual in English and Chinese to deal with Chinese speaking associates.

**Remuneration and benefits will be commensurate with qualifications and experience.