Marketing Operations Manager - Singapore - Phoenix Contact (SEA) Pte Ltd

Phoenix Contact (SEA) Pte Ltd

Verified Company

Singapore

3 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

COMPANY DESCRIPTION

Phoenix Contact is a global market leader specializing in the design and manufacturing of electric interconnection and industrial automation devices.

With worldwide coverage and in-depth understanding of the local market, Phoenix Contact pro-actively grows itself to be a technology leader in each of its business fields by developing inspiring and innovative solutions with common benefits for our customers and partners.

At Phoenix Contact, youll be a part of a growing team that is dedicated to progress based on mutual-committed spirit, teamwork and honesty.

Our company culture encourages creativity as you work with your fellow employees, and recognize individuality to give you room to grow.

DESIGNATION :
Marketing Operations Manager

RESPONSIBILITIES

You will be responsible for driving the strategy, configuration and management of our Salesforce CRM system to optimize our sales, marketing and customer support processes.

RESPONSIBILITIES:

Work with the various sales leadership teams in developing, optimising, maintaining, and executing the sales operation process and strategy roadmap to drive engagement and revenue growth.
Work with the Marketing team to focus on metrics towards performancebased targets, including open rates, click rates, conversion rates and ROI.
Update, research and validate data for marketing campaigns and sales pipelines.
Deliver regular and ad hoc reports, dashboards and analysis for sales, marketing and senior leadership, alongside actionable business insights.
Be the first point of contact and project manager of our Salesforce managed service agency.
Communicate the data strategy and technical operations to other teams and where necessary formally present at internal and external meetings.
Oversight of PDPA compliance
Own and champion best practice data management, maintenance and quality assurance.

QUALIFICATIONS

Diploma/Degree in Business Marketing, or equivalent qualification
Minimum 35 years experience in Salesforce CRM data integration.
Salesforce Administrator Certification or experience administering a large Salesforce implementation.
Ability to understand the business and sales processes in managing opportunities, leads, quotations and campaigns.
Comprehensive knowledge of Salesforce automation tools including Process Builder and Lightning Flow.
Expert knowledge of PowerBI and possessing strong data analytical skills
Excellent communication skills comfortable translating a nontechnical brief into technical requirements, equally comfortable explaining technical information to nontechnical audiences.
Ability to work in a fastpaced, agile environment.
PDPA practitioner.
Additional desirable skills would be knowledge of SQL, Salesforce Einstein Analytics, Pardot and other digital marketing automation tools.