Jack Lim

As an experienced professional with a proven track record of impacting business outcomes through effective organisation, prioritisation, and execution of key projects. With a passion for solving complex problems, I am seeking a career advancement opportunity with a company that will challenge me to further develop my potential and work collaboratively with other professionals to achieve goals and solve problems. In previous roles, I have exercised a calculated and methodical approach to problem-solving, delivering results with independent motivation and productive collaboration within diverse teams.

My expertise in process improvement and performance optimisation, combined with my proficiency in both quality and project management, has enabled me to deliver results that drive organisational success. My leadership, collaboration, and innovation abilities will support and drive the company’s continued success.

Please take a moment to review my enclosed resume, which details my career history and professional competencies. I am eager to contribute my skills and experience to your team and look forward to discussing how I can support the company’s goals.

• Develop and implement operational policies, standards, and procedures to mitigate identified risks in business administration operations
• Evaluate the effectiveness of the company's internal audit framework in addressing risks and accomplishing financial, strategic, and user satisfaction goals by conducting risk assessments and testing internal controls
• Drive initiatives to improve business process performance and user experience for designated technology applications
• Analyse and monitor financial, client/ user, and operational data using statistical analysis and data visualisation to identify opportunities for improvement with regional affiliates. Implement improvements to enhance operational and service performance
• Designed and managed the company-wide internship program, providing mentorship and development opportunities for interns

• September 2021 - ICAgile Certified Professional - Agile Coaching
• August 2021  - ICAgile Certified Professional - Agile Team Facilitation
• June 2017 - Diploma in Commerce, Business Administration
• November 2016  - NTU-CCE - Business Finance, Nanyang Technological University, Singapore.