About Aaron Teng:
I am an Experienced Security Professional with over 8 years of Operations, Service Quality, Auditing and Manpower Management Experience. I am proficient in Security Systems, Procedures, Security Laws and Risk Assessments. I am Responsible, meticulous and hardworking in character.
Experience
Dec 2018 - Sept 2022
Reachfield Security and Safety Pte Ltd
Security Operations and Administration Manager/ Night Patrol Auditor
- Responsible for the Administration, Operations and Maintenance of the On-Site Access Pass Entry Systems (Ccure & Entry Pass). Especially for Authorised Personnel Entries into Sensitive Site Restricted Areas.
- Responsible for the Creation, Operation and Troubleshooting of Employee, Contractors & Vendors Access Cards and Equipment
- Responsible for the Monitoring, Operations and Maintenance of the On-Site various CCTV Systems and Equipment. (SecurityCheck)
- Responsible for Visual CCTV Investigation and Evidence Gathering
- Responsible for the On-Site Operations and Maintenance of the Visitor Management System (VMS) Protocol and Equipment
- Responsible for the Car-park Operations & Equipment and the Authorised Vehicle Management, Programming & Administration of the Site
- Responsible for the On-Site Development, Implementation and Maintenance of Covid19 Temperature-Taking, Safe Entry and Isolation Protocols and Equipment.
- Responsible for the Manpower Deployment and Management of Security Officers attached to Site
- Responsible for Site Client Quality Service and Satisfaction
- Responsible for Training, Discipline and Termination of Staff
- Conducting Weekly Night Security Audits and Site Inspections
Oct 2017 - Nov 2018
Reachfield Security and Safety Pte Ltd
Security Internal Auditor/ Trainer/ Risk Assessor and Recruiter
- Conducting Site Security Audits
- Conduct Training for Site Security Personnel
- Prepare Site Risk and Safety Assessment Reports
- Security Recruiter at Job Fairs
Apr 2014 - Sept 2017
Reachfield Security and Safety Pte Ltd
Service Quality and Compliance Security Manager/ Senior Operations Executive
- Responsible for compliance matters / training activities for 900+ employees.
- Systematic planning & scheduling of training activities throughout the year.
- Update SOP/ OJT (On the Job Training) materials for every site
- Ensure OJT is carried out and maintain proper records of OJT training & continuous training for staff.
- Total Training Plan - conduct Learning Needs Analysis & map out training plan for the organization. Work closely with Operations Manager to plan for staff training.
- Work with training vendors to schedule for PWM ( Progressive Wage Model) WSQ training for staff for both security related courses and customer services courses.
- Keep proper records of training attendance, training materials and update employees' training records.
- Prepare annual ISO 9001:2008, BCM (Business Continuity), PLRD audits.
- Assist HR team for HR related duties.
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- Responsible for the 24 hour Manpower Deployment and Management of 80 over Staff
- Responsible for Site Client Quality Service, Consultation and Satisfaction
- Responsible for Liaison with the General Public
- Responsible for Hiring, Training, Discipline and Termination of Staff
- Responsible to the Supply and Maintenance of Site Equipment and Inventory
Education
1995-1998
Singapore Hotel Association Training and Education Centre (SHATEC)
- Diploma in Hotel Management
2014-2018
Security Industry Institute (Temasek Polytechnic)
- WSQ Advance Certificate in Security Supervision
- WSQ Diploma in Security Operations
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