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Bedok New Town
Adam Abdullah

Adam Abdullah

Process Associate

Administrative

Bedok New Town

Social

About Adam Abdullah:

Job Scope :
- Content Analyst under Facebook
- Ensure no violating content on social media projects
- Liase with clients etc. Facebook, Google, Instagram
- Always on standby to respond to clients emails
- Weekly meetings with clients regarding productivity & new upcoming projects
- Ensure KPI is maintained

Experience

Mycujoo


 

- handle live chats

- handle email feedbacks

- ensure streams are working

- liaise with clients overseas

- assist customers with stream troubleshooting

- data entry : microsoft excel, word & powerpoint


 

Singtel


 

- handle incoming calls

- handle customer callbacks

- answer email feedbacks

- data entry

- printing and photocopy documents

- escalate to relevant department if problem persists

- liase with other departments hdb, town council etc

- ensure SL & KPI is maintained

Education

Higher Nitec in Shipping Operations

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