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ALEXANDER GONZALEZ

ALEXANDER GONZALEZ

Satisfaction and Service
Singapore

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About ALEXANDER GONZALEZ:

Highly experienced and passionate Head Sommelier with a deep understanding of wine, strong background in the food and beverage industry, and a multicultural approach, seeking a challenging position in the Asia region to utilize my skills and knowledge, while contributing to the growth of the organization.

Experience

Head Sommelier - Bistrot Du Sommelier, Singapore (2020 - Present)
Developed and maintained an extensive wine list, featuring over 300 selections from around the world, including rare and exclusive vintages
Trained and supervised a team of sommeliers, ensuring exceptional customer service and expert wine recommendations
Collaborated with the executive chef to create perfect wine pairings for the restaurant's seasonal menu offerings
Organized and hosted wine tasting events for guests and VIPs
Managed inventory and purchasing of wines, ensuring optimal stock levels and cost control
Sommelier and Senior Supervisor - Open Farm Community, Singapore (2015 - 2020)
Assisted the Head Sommelier in managing the wine program, including wine selection, inventory, and staff training
Oversaw daily operations and ensured a high level of customer satisfaction and service
Collaborated with the restaurant management team to drive sales, control costs, and maintain a positive working environment
Restaurant Manager - Masons, Singapore (2014 - 2015)
Managed all aspects of the restaurant's daily operations, including staff scheduling, inventory control, and guest relations
Implemented strategies to increase revenue and improve overall customer satisfaction
Trained and developed staff members to provide exceptional service
Assistant Manager - Wine Connection, Singapore (2013 - 2014)
Assisted in the day-to-day operations of the wine retail outlet
Provided personalized wine recommendations to customers and assisted with inventory management
Organized and hosted wine tasting events to drive sales and increase customer engagement
General Manager - El Barrio Night Club, UK (2010-2013)
Oversaw all aspects of the nightclub's operations, including staff management, financial planning, and marketing strategies
Developed and implemented promotional events to drive customer attendance and increase revenue
General Manager - Hilton Hotel Gemstone Inn, Venezuela (2008-2010)
Managed daily operations, staff scheduling, and guest relations for the hotel
Collaborated with the sales and marketing teams to develop strategies for attracting new customers and increasing revenue
Ensured a high level of guest satisfaction through exceptional service and attention to detail

Education

BA Business Administration, Jose Antonio Anzoategui University (2005-2009)
WSET Level Two Award in Wines, SHATEC (2022)
Skills
In-depth knowledge of wines, winemaking techniques, and viticulture

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