Aliyah Syahfiqah

I am an experienced operations and administrative professional who operates independently while collaborating effectively with teams and clients across remote and onsite environments. I bring over 15 years of experience in structured execution, stakeholder communication, and service delivery across diverse working contexts.

Operations & Events Specialist
Clique 21 (Singapore & Indonesia) | 2018 – 2025
Supported operations, sales coordination, client servicing, and event execution across cross-border and remote environments. Worked closely with clients, vendors, and internal teams to ensure smooth delivery, clear communication, and consistent service outcomes.

Project Administrator / Project Support
IBM Pte Ltd (via Adecco) | 2007 – 2018
Provided end-to-end project and administrative support for hardware, software, and after-sales projects across APAC. Coordinated stakeholders across time zones, maintained documentation and revenue tracking, and supported timely project delivery in a remote setup.

Admin Executive (HR, Admin, IT & Service)
Transmedic Pte Ltd | 2000 – 2007
Handled HR administration, executive support, ISO compliance, and service operations. Supported regional offices and managed service contracts, renewals, and user training in a structured onsite environment.

Formal training in Human Resource Management and administrative operations, supported by continuous professional development in customer service, leadership, coaching, and digital business transformation. Currently expanding skills in data, AI, and business transformation to support modern, technology-enabled work environments.


Education 

Macpherson Secondary School – GCE ‘N’ Level (1997)

Singapore Human Resource Institute – Certificate in HR Management (2004–2005)

Practical Skills for Administrative Professionals, Effective Outsource Network (2005)

Customer Service & Leadership Workshops, ASME Enterprise Development Centre (2006)

Mastering Performance-Based Coaching, BELLS Institute (2025)

Planned / Ongoing Training (2026)

Digital Business Transformation – National University of Singapore (Feb-Mar 2026, In progress)

Diploma in Data Science & AI