About Boon Mei Chai:
Agile and Result-Oriented IT Evangelist with a steadfast career record of over 16 years in studying and analyzing requirements, business process mapping, defining requirement specifications, & interacting with clients. Leveraged IT perspective in comprehending client requirements and translating them into business solutions and products. Well-versed with the SDLC, Waterfall, Agile Framework, and KANBAN.
Demonstrated history in backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria were agreed upon, and stories were ready for sizing while collaboratively working with the product owner. Proven ability to remove impediments, and backlogs, enhance velocity, and support teams in adopting the Agile methodology.
Standout experience in Requirements Gathering, Process Flow Diagram/Sequence Diagram/State or Status Diagram, Mock-ups & Web/Mobile Wireframe, Epics Creation, User Stories (JIRA User Story Card), JIRA, UI/UX designing, and JIRA X-Ray. Exceptional knowledge of Agile ceremonies, i.e., Daily scrum, Retrospective, and Product Demo.
Possesses a cohesive set of disciplined portfolio/program management and governance competencies, with a strong focus on enterprise-wide project portfolio oversight and reporting, risk management, project prioritization, project team coaching, and resource planning.
Experience
Engagement Manager
Do iT Lean
Jun 2020 - Present · 3 yrs
Skills: Interpersonal Skills · Documentation · Computer Literacy · Data Analysis · Product Management · Agile Project Management · Scrum
Operational Readiness Test Manager
BT Global Technology (M) Sdn Bhd
Aug 2013 - Jun 2020 · 6 yrs 11 mos
Skills: Interpersonal Skills · Documentation · Computer Literacy · Customer-focused Service
Manager
United Overseas Bank (Malaysia) Bhd
Dec 2004 - Sep 2011 · 6 yrs 10 mos
Skills: Interpersonal Skills · Documentation · Computer Literacy · Customer-focused Service
Education
Wawasan Open University (WOU)
Master of Business Administration - MBA, Business Administration and Management, General
2007 - 2010
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