Chern Hoong Thon

As a Meta Marketing Pro in TDCX, I have combined experience of business management and development in advance digital marketing techniques to serve my clients. I am driven to solve complex challenges and analyze market insights to predict future possibilities and derive successful results.

Team Lead

Jan 2023 - Present ·

-Setting team goals and objectives that align with the overall objectives of the company

-Managing the performance of your team members, providing feedback, and coaching them to help them improve their skills and achieve their goals.

-Leading team meetings, ensuring that they are productive and that everyone has the opportunity to share their thoughts and ideas.

-Communicating with stakeholders, including clients, customers, 
and other departments within the company



Meta Marketing Pro

Nov 2019 - Dec 2022 · 

-Reach out to advertisers and agencies located in GC via phone,
video conference or email daily, identifying sales opportunities and
tailoring the best solution for their business objectives.

-Maintain a long-term relationship with advertisers by providing
values in every call. Solving and troubleshooting their advertising
problems such as technical, accounts, setup issues etc.

-Upselling Facebook advertising solutions, by familiarise with all
Facebook products, confidently share advertising strategies and
best practices to Advertisers.

-Provide important updates from Meta such as new features,
policies change, market trends, training and webinar to Advertisers

Universiti Tunku Abdul Rahman (UTAR)

Bachelor of Communications (Hons), Public Relations