Claudia Lai

Fresh Graduate - BSc in Artificial Intelligence, 
Founder of Silver Online Service - Social Enterprise.

Founder and CEO | Silver Online Service (SOS) Social Enterprise Mar 21 - current

• Initiated and scaled a social enterprise start-up, advancing from CMO to CEO within two years, backed unanimously by the board.

• Spearheaded the design and launch of a mobile app making tech accessibility for the elderly.

• Validated user requirements through iterative testing and sizing of viable markets with strategic pitches to investors.

• Oversaw a budget of $61,000, strategically directing teams across marketing, product development, and cybersecurity.

• Advanced public engagement and awareness of elderly issues, amplifying stakeholder support and community outreach.

• Implemented advanced analytics to refine business models across B2B and B2C channels, optimizing product market fit (PMF).

AI Research Scholar and Intern | Mitacs Globalink Research Award (GRA) ’23 Jun 23 - Aug 23

• Subsidized by the Mitacs national organization to conduct research in AI global hub Montreal, Quebec, Canada.

• Explored Natural Language Processing (NLP) models for sound synthesis and created an AI synthesiser add-on component.

• Investigated hardware AI modules in music synthesisers, conducted experiments and ran AI models on the NVIDIA Jetson Nano.

• Investigated software AI generative models, and deep learning architectures.

• Tailored AI-generated compositions with a sensitivity to cultural diversity using Python and deep learning frameworks.

Solutions Architect Intern | Aceplp.com Pte Ltd Jan 23 - May 23

• Supported managers in creating business solutions sustained by digital workflows and platforms to meet clients’ needs.

• Analyzed user interviews and pitched sales based on market research on Building Information Modelling (BIM) software.

• Conducted indirect market analysis through product research on competitor BIM technologies and Government Grants available.

• Conducted direct market analysis, reiterating the customer pitch deck to make it convincing, translated in doubled turnovers.

Singapore University of Technology and Design (SUTD) Sep 20 - May 24

Fresh Grad, Bachelor of Science in Artificial Intelligence (AI)

• Recipient of Yang Zheng Foundation Scholarship 2021

• Recipient of AC Toh Global Award 2022

• Recipient of Mitacs Globalink Canadian National Research Award (GRA) 2023

• Graduated with Honors with Distinction