Customer relationship manager
About Cora Hnin:
This is Cora and currently I am a relationship manager at KBZ Bank (Chinese Corporate Desk/ International Corporate Department). Over the past 3 years, I have gained experience as a sales executive in Singapore. For my education, I hold an International Advanced Diploma in Computer Studies and Diploma in Information Technology. In addition, I successfully completed a certificate of MYOB and Logistics and Supply Chain Management. Under my current employment, I'm familiar with MS word, excel, Outlook, Cargo Plus System and my communication skills are the intermediate level of English and Chinese Languages.
02/2022 — present Relationship manager (Chinese corporate desk), Yangon, KBZ Bank Myanmar -Identify, originate, develop and maintain wealth management relationships with corporate Chinese clients. -Analyze and recommend compatible service options for specialized customer needs.
-Support client service as dedicated professional when needed in handling the day-to-day client activities/requests for processing.
-Provide value added services and cross-selling to existing and new clients.
-Follow up and resolve client inquires/problems through interaction with clients, bankers, product partners, branch operations and other staff in a timely and professional manner.
-Liaising with internal department to solve client's issue and to fulfill customer's satisfaction.
2022 Certificate of Logistics and Supply Chain Management, Yangon,
Strategy First University Myanmar
2020 Diploma in Hospitality of Sale and Marketing, Yangon, American Hospitality Institude of Myanmar Myanmar
2010 - 2012 Bachelor of Arts (English), Yangon,
University of Distance Education Yangon, Myanmar Myanmar
2011 International Advanced Diploma in Computer Studies Yangon,
(UK), KMD Myanmar
2010 Diploma in Information Technology, KMD Yangon,
2008 Certificate of MYOB software, KMD Yangon,
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