eRica Lounis Ling

Accomplished Senior HR & Admin Manager with a demonstrated history of optimizing operational efficiency and overcoming complex challenges. Adept at nurturing lasting partnerships with vital stakeholders, clients, and team members, driving the realization of organizational goals. Primed to harness a wealth of expertise and accomplishments to embrace new horizons in my professional journey. Collaborative leadership style, with Lead by Example approach that spurs the team to perform 100%.

• Championed Team Excellence: Orchestrated and supervised day-to-day HR operations encompassing employee lifecycle management, compensation and benefits, HR solutions, and recruitment, fostering a high-performing workforce.
• Strategically Set Objectives: Devised and executed personal, functional, and organizational goals, meticulously tracking progress to ensure alignment and propel achievement.
• Pioneered HR Policies: Engineered and executed comprehensive HR policies spanning workplace dynamics, recruitment, discipline, employee safety, and well-being.
• Innovated Recruitment Process: Established a robust recruitment, selection, and interview program, guiding managers in optimal candidate selection and conducting insightful exit interviews.
• Ensured Regulatory Compliance: Ensured a deep grasp of and adherence to labor laws and regulations, mitigating legal risks and promoting ethical conduct.
• Decisive Reporting & Governance: Enacted informed daily decisions, effectively delegating tasks while furnishing senior management with insightful HR department reports.
• Learning and Development: Strategically directed organizational training and development initiatives to nurture talent and enhance competencies.
• Stakeholder Synergy: Cultivated strategic partnerships with external entities, including businesses, advertisers, and training firms, orchestrating collaborations and enriching organizational cohesion.

Bachelor of Arts (Honours Class II - Upper Division)