Erin Chan

I am a Registered Counsellor with Singapore Association for Counselling (SAC). I hold a Master of Counselling (Monash University) degree and recently completed my voluntary counselling role with TOUCH Youth Intervention, which I had also worked there as a counsellor intern, supporting the youths, children and their family. A copy of the reference letter from my mentor can be provided if needed. I was appraised with good competence in counselling and received good feedback from clients. Additionally, I am compassionate with demonstrated patience in my counselling services. My practicing approaches include active listening, EFT, CBT, MI and Narrative which I had confidently delivered in both face-to-face and online modes. My hours are flexible and I am willing to work in the evening or weekends if required.

My years of professional experience has taught me the significance of effective communications and good listening skills, relationships with one another, and adaptability to transitions of life and situations. Some of the important contributing factors, I believe, are work ethics of integrity, honesty, humility, respect (self and others) and empathic. I believe these values and skills are keys to a successful and fulfilling career.

As a dedicated professional with strong communication details, I have an innate ability to work with cross-functional and multicultural teams while driving productive energy into the workplace. In the broader context, I believe I have a mandate to be an enabler for sustainable organisational growth.

Some of my key contributions and Career highlights in my counselling role, which you will also see in my attached resume include:

• Manage cases of youths aged 13-18 with problematic digital device usage to behavioural issues to n help them improve on their mental well-being, thinking patterns, emotional regulation, school & home conduct with healthy digital device usage adoption

• Conduct sessions for individual, group and family

• Perform intake assessments, case conceptualisation, planning and case notes preparation, co-facilitating group sessions and practice using CBT, EFT, Narrative and MI in both online and face-to-face modes

• Volunteer as a counsellor for clients 9-12 years old with behavioural and emotional issues, e.g., self-esteem, ADHD, Autism or developmental transition issues

• Collaborate with parents of clients, teachers, school counsellors

• Volunteer to support group sessions as instructor and facilitator

• Received positive feedback from clients and supervisors for helping young clients and families to restore their relationships, evidently improving life functioning in 6 months with improved cognitive patterns, emotional regulation, positive behaviour and school achievements.

My educational qualifications include a Master of Counselling, Monash University, Melbourne, Australia and a Master of Business (International Business), University of Technology Sydney, Sydney, Australia.