Esther Liauw E

Esther Liauw

Singapore

This professional is in active search of jobs

About me:

Conscientious, well-mannered with a positive attitude person
A steadfast commitment to excellence player who has an analytical mind that is quick to grasp new concepts

Education:

2018 – 2020: SIM Global – Royal Melbourne Institute of Technology (RMIT), Bachelor’s in Business Management
• Learns theory and practice in core management and business subjects.
• Covered core management areas include: Introduction to Management, Prices and Markets, Marketing Principles, Business Statistics 1, Macroeconomics 1, Business Information Systems, Commercial Law
• Covered business subject areas include: Organizational Analysis, Ethics and Governance, Work in Global Society, Leadership and Decision-Making, Contemporary Management: Issues and Challenges, Creativity, Innovation and Design, Strategic Management, Management in Practice and 1 elective – Human Resource Management

2015 - 2018: Republic Polytechnic, Diploma in Health Services Management 

• offers a management-oriented training in Singapore’s healthcare policies, practices and processes.
 

2010 - 2014: Hua Yi Secondary School
Obtained GCE ‘O’ Levels
Obtained GCE ‘N’ Levels
 

2004 - 2009: Rulang Primary School
Obtained PSLE certificate

Experience:

Sept 2020 – Present: Golden Village Management Trainee (Cinema Operation) – Traineeship

  •  Overseeing the operations of our revenue centres
  •  Customer service management
  •  Creative and design thinking of feasible strategies to improve customer service and overseeing of the project – e.g. Employee of the Month 
  • Facilities management 
  • Employee orientation and training logistics and record keeping 
  • Employee safety, welfare, wellness, and health reporting • Providing direct support to employees during implementation of Operations procedures, policies, and programs
     

June 2020: Singapore Examinations and Assessment Board – as Temp Support Staff
                        • Venue set-up
                        • Registration for private candidates and directing them to their specific classrooms
                        • Station at corridors to assist restroom directing
 

Nov 19 – Dec 2019: Marks & Spencer @ WLNA Building – as a Customer Service Assistant
                                      • Data entry
                                      • Check, Transfer of stocks
                                      • Order and Delivery
 

May 2019: Food Catering Event – as a waitress
                      • One day event

                      •To serve International Ambassadors during an event for the Embassy of Chile
 

Nov 18 – Dec 2018: One Piece Exhibition – as a cashier
 

Nov 2018: Food Catering Event - as a waitress

                     • One day event
 

Apr 18 – May 2018: Zenitant Pte Ltd – as an assisting teacher in guiding students in robotic
 

Sep 17 – Feb 2018 : Internship at National University Hospital (NUH), Eye Surgery Clinic – as a Patient Services Associate & Doctor’s assistant
 

Nov 13 – Dec 2013: Immigration Checkpoint Authority-Lavender (Passport), Backend assistant

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