About Evelyn Stansilas:
I am seeking a full-time job in admin or market research
Experience
| March2018 to Dec 2023 | Recruitment Executive Manulife Financial Advisory | |
| Industry | Insurance | |
| Specialization | Actuarial Science/Statistics | |
| Role | Others | |
| Position Level | Junior Executive | |
| Oct 2012 - Jan 2018 (5 years 4 months) | Customer Service Officer/ Projects Executive/Lead Generating Specialist Incall Systems Private Limited | Singapore | |
| Industry | Call Center / IT-Enabled Services / BPO | |
| Specialization | Customer Service | |
| Role | Customer Service - General | |
| Position Level | Non-Executive | |
| Monthly Salary | SGD 0 | |
| The role of a Customer Service officer with Incall Systems involved making outbound calls for DHL Global Forwarding Customer.Satisfaction Study and to assist with Breast Awareness Campaign for Health Promotion Board. In my earlier years within Incall i have performed as a Lead Generating Specialist and also as a Project Executive trained to making day to day outbound calls to intended Customers from companies to follow up with invites for organised events. Within a day I am required to speak with up to 100 customers to follow up for their interest to attend upcoming events organised for International IT Events and also to call for Campaigns to execute project requirements for various event IT brands IBM / Dell EMC / Lenovo /Equinox/ Avnet /Equinox/ Redhat / Epson / Autodesk/ HP / SAP / Institute of Chartered Accountants / Kaspersky . Autodesk brand campaigns were regarding licence renewals and promotion for licence subscriptions and Webinars. | ||
| Jan 2012 - Oct 2012 (10 months) | ASO (Appointment Setting Officer) SJ GROUP / HSBC INSURANCE | |
| Industry | Insurance | |
| Specialization | Customer Service | |
| Role | Call Centre Executive | |
| Position Level | Non-Executive | |
| Administering cold calls over the phone to represent functions as an Appointment Setting Officer for the Qualified Financial Planner. | ||
| Sep 2010 - Oct 2012 (2 years 2 months) | Market Research Telesurveyor Xpress Works Pte Ltd | |
| Industry | R&D | |
| Specialization | market research | |
| Role | Others | |
| Position Level | Fresh / Entry Level | |
The job scope is offered according to ongoing projects which require condensed summary of results based on cold calling to be submitted daily. Interesting. Xpress Works Pte Ltd –Market Research | ||
| Jun 2011 - Sep 2011 (4 months) | Accounts & Admin Assistant GLOBAL TELE-TIMES (s) PTE LTD | |
| Industry | Accounting / Audit / Tax Services | |
| Specialization | Finance - General/Cost Accounting | |
| Role | Basic Accounting/Bookkeeping/Accounts Executive | |
| Position Level | Junior Executive | |
| Monthly Salary | SGD 1,200 | |
| Preparing day to day invoices based on sales for the trading product and also monthly preparation of bills and payment.Admin Duties include proper filing system and also updating computer excel documents.managedJournal entries-Payment Details - Sales Registry and Receipt Vocuhers together with Daily inventory stock taking and delivery orders processing . | ||
| Aug 2010 - Sep 2010 (2 months) | Temp Customer Service Officer for Member Relations Central Provident Fund | |
| Industry | Call Center / IT-Enabled Services / BPO | |
| Specialization | Customer Service | |
| Role | Customer Service - General | |
| Position Level | Non-Executive | |
| Monthly Salary | SGD 8 | |
| I was trained to handle calls which were coming into Woodlands CPF Call Centre from Monday to Friday 8am to 5:30pm or 8:30am to 6pm. The duties different types of callers with different concerns towards their CPF Account matters ranging from MediSave balances, to Education Loans to Nomination matters and as well as handling Workfare Bonus ( WIS ) calls and National Projects related calls like GST Off-Set Package payouts and even had been trained to answer Member Relations Department concerns about Nomination and death matters. General enquiry include channeling calls to the right department for wrong transfers and proper transfer of calls was effective at all times . one month temp. | ||
| Aug 2010 - Aug 2010 (1 month) | Management Trainee (Sales & Marketing) Sirius Star Marketing | |
| Industry | Exhibitions / Event management / MICE | |
| Specialization | Corporate Strategy/Top Management | |
| Role | Others | |
| Position Level | Junior Executive | |
| I was selected to take part in pioneering of Sirius Star Marketing's trail test efforts towards maximising potential sales results for SingTel's BPL Miotv promo trail test at housing estates during my trail selection to work as a Management Trainee for Sales and Marketing for the APPCO Group. I was able to succeed in selling on the street to a customer before two week probation ended. I was coached on the company's blueprints. | ||
| 2010 - 2010 (1 month) | Fixed & Internet Line Enquiries Customer Service SingTel | |
| Industry | Call Center / IT-Enabled Services / BPO | |
| Specialization | Customer Service | |
| Role | Customer Service - General | |
| Position Level | Non-Executive | |
| Monthly Salary | SGD 1,400 | |
| Designation Answering Enquiries made over the Billing Hotline for SingTel's Fixed and Internet Line Enquiries within the Billing Department. I was hired for 3 months within Shirley's Team Lead. Evelyn Stansilas F & I Billing Enquiries. | ||
| Aug 2009 - Nov 2009 (4 months) | Export Team Admin & Accounts Co-ordinator Vanguard Logistics Singapore Pte Ltd | |
| Industry | Transportation / Logistics | |
| Specialization | Clerical/Administrative Support | |
| Role | Contracts Administration | |
| Position Level | Non-Executive | |
| Monthly Salary | SGD 1,200 | |
| Daily communication to VLS Global Resource Centre in China from Singapore regarding EXPORT for day to day Exports. | ||
| Feb 2002 - Aug 2002 (7 months) | Customer Service Officer (6 MTHS CONTRACT) Power Supply Ltd | |
| Specialization | Customer Service | |
| Position Level | Fresh / Entry Level | |
Education
Global MBA (De Monfort Uni) - Leicester (2021-2022)
Oklahoma City UniversityOklahoma City University
BACHELOR OF ARTS DEGREE (MASS COMM), Liberal Arts with Concentration in Mass Communications2002 - 2005
Professionals in the same Insurance sector as Evelyn Stansilas
Professionals from different sectors near Yishun New Town
Muhammad Syaszwan
Currently 24 , decide to have a career change after being in auxiliary police for 2 years plus. Fun and Outgoing, a team player and would love to learn new things. Willing to adapt to new enviroment
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