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Hougang New Town
Genevieve Ng

Genevieve Ng

Administrative Assistant

Customer Service / Support

Hougang New Town

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About Genevieve Ng:

A self-motivated and meticulous graduate looking for a meaningful role to begin her career with the goal of strengthening coordination and management skills. Passionate about exploring new career prospects in various industries for professional and personal development. 

Experience

  • Handled various administrative duties including preparing and editing letters, memos, and emails.
  • Maintained and improved online databases of client accounts, including updating information when necessary. 
  • Successfully implemented and prepared necessary document templates to facilitate smooth client transactions. 
  • Train and supervise part-time and full-time employees
  • Worked closely with managers to optimize vehicle routing and scheduling to ensure that every job request could be completed in less time and in a cost-effective manner. 
  • Ensure that invoice payment terms were prepared and presented clearly to clarify the business' standard expectations for any payments made by the clients.
  • Ensure the continuous maintenance of the warehouse facilities
  • Managed and improved the fire-safety procedures in the warehouse facilities

Education

Embry-Riddle Aeronautical University Asia

Jul 2020 - Dec 2022

  • Graduated with an education record of GPA 3.815 / 4, Dean's List for 5 semesters 
  • Relevant Coursework: Principles of Management, Values and Ethics, Business Communication, Financial Accounting, Managerial Accounting, Logistics Management for Aviation/Aerospace, Cargo Airline Management, Safety Management, Admin and Finance, and Customer Service

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