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Customer Service / Support
Ida Winingsih

Ida Winingsih

Experience Risk Analyst


About Ida Winingsih:

I am a hard-working professional. Over the course of my 3-year career, I've developed a skill set directly relevant to role you are hiring for. In addition I have developed data analyst and IT support. 

After reviewing my resume, I hope you will agree that I am the type of competent and competitive candidate you are looking for. I look forward to elaborating on how my specific skills and abilities that will benefit your organization. Please contact me at 91688194 or to my email 


Experienced Trust and Safety Analyst with a solid background in online and offline fraud detection and prevention. Adept at identifying and analyzing patterns and trends to mitigate risk, protect clients, and improve user experiences. Proven track record in improving operational efficiencies and reducing fraud losses. Skilled communicator and collaborator, able to work effectively across teams and with external partners

Experienced customer service representative with 3 years in fast-paced call center environments. Strong communication and problem-solving skills, able to diffuse difficult customer situations and find resolutions. Consistently exceed performance metrics for call handle time and customer satisfaction. Demonstrated ability to work well in a team and take on additional responsibilities as needed


I’m bachelor degree of education 

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