Jeremy lim

Hello! I am Jeremy, a results-driven professional with a unique blend of expertise in sales, relationship management, and security operations. My diverse background and passion for delivering exceptional customer experiences have shaped my career journey in two distinct yet interconnected domains.

As a Sales and Relationship Executive, I have successfully honed my skills in cultivating strong client relationships to drive customer retention and generate repeat business. My ability to understand client needs and effectively present product features and benefits has consistently translated into increased sales and client satisfaction.

During my tenure as a Property Officer at APM Property Management Pte Ltd, I took on the role of a Senior Security Officer, where I prioritised safety and risk mitigation within the property. My dedication to enforcing security protocols and collaborating with the team and management to streamline operations resulted in an optimised and secure environment for all stakeholders. I am proud of my accomplishments in responding to incidents, ensuring compliance with fire safety and workplace safety procedures, and providing top-notch customer service to guests within the property.

Furthermore, my experience as a Security Service Officer at Marina Bay Sands exposed me to diverse responsibilities in both casino and mall/hotel security. Whether I was managing access control, responding to incidents, or delivering exceptional service, my commitment to going the extra mile for customers and visitors remained unwavering.
 

Ana Auto

Sales and relationship Executive | July 2022 – July 2023

• Cultivate strong client relationships to enhance customer retention and generate repeat business.

• Conduct product presentation and demonstration to potential clients, showcasing product features and benefits.

APM Property Management Pte Ltd

Property Officer | July 2022 – April 2023

-Senior Security Officer

• Ensured compliance with security protocols and conducted regular assessment to mitigate risk.

• Worked closely with both the team and management to implement office policies and procedures to streamline operations and improve overall efficiency.

• Perform regular perimeter checks and patrols to ensure that there are no fire/safety violations, vandalism or suspicious activity or person/s on the property.

• Following up with incident reports of various natures regarding the establishment’s interest.

• Responding to fire alarm activations and be familiar with fire safety procedures of evacuation of property if need arises.

• Providing customer service and assisting guests within the property. (E.g. escorting a guest to a specific destination within the mall, etc)

• Operate and monitor security control panels, alarms, and related security equipment.

• Property observation and surveillance.

• Maintain logs and records of occurrences, complete necessary paperwork duty performs during duty.

• Ensure that enforcement of the company’s safety and security policies/regulations to visitors, tenants and staffs are performed in an impartial manner.

• Ensure that no unauthorized person/s is in any restricted areas without proper justification.

• Ensure CCTV surveillance, Alarm and Fire Safety Systems are in good working order. These include computers, printers, radio communication sets and Control Access hardware and software.

Marina Bay Sands

Security Service Officer | March 2020 – May 2021

Job description:

-Casino Security

• Authorized CRA officer

• Tasking/incident response within casino

• Ensuring Guest complies with CRA regulations

• Escorting of sensitive equipment

• Access control duties

• Crowd control

• Providing go the extra mile service to customer

-Mall/Hotel Security

• Incident response within a compound

• Security Concierge

• Patrolling

• Crowd and Traffic control

• Providing go the extra mile service to customer

• Access control duties

• Carpark Management

Currently finish my Diploma in police and security studies at Temasek polytechnic 

Actively picking up courses from Coursera, currently a google certified course in IT support