Joanne Liang

I have 6 year's experience working in a student care centre. I am confident of my administrative skill and people skills.

• Managing a centre with nearly 400 students.
• Assist parent’s enquiries  and explain the programme to new prospective parents
• Understand and offer possible solutions to retain our students.
• Create misc invoices such as holiday surcharge, T-shirt, late pickup fee, holiday excursion.
• Ensure timely submission of monthly reports and withdrawals.
• Raise petty cash voucher and payment vouchers to HQ.
• Handle parents feedback.
• Update/Maintain student profile and financial matters.
• Apply GIRO for parents
• Chase and follow up with parents for the payment of fees due/outstanding.
• Collect documents and apply subsidy for low-income families.
• Admin matters - Filing, stock record, prepare letters to parents.
• Monitor record and report all fees collection and issuance of receipts
• Match, prepare and submit monthly schedule for GIRO deductions.
• Plan and make necessary arrangement for excursion.
• Maintain good relationship with students, parents and school teachers.
• Submit insurance claim form for injured students
• Plan and conduct Outdoor Structured Activities, Art & Craft for students.
• Provide guidance and supervise on the completion of student homework
• Ensure safety & security of the students at all times.
• Provide correctional feedback on student behaviour. 
• Laise with IT regarding the Nascans app/website.
• Responsible of day-to-day operations and managing the staff
• Provide training and guidance to the staff
• Last Drawn: $2950

Certificate in Student Care Centre (Early Years)

Standard & Child First Aid

Certificate of Performance in ECC Course