Jolyn Ang

Experienced and accomplished QA professional with over a decade of expertise in the food industry. Known for unwavering work ethics, integrity, and exceptional leadership skills, driving the achievement of company objectives. Successfully established and managed robust food safety management systems and quality assurance programs. Skilled in leadership, food safety management, supplier management, customer complaints management, audits management.

1) Key responsibility to drive the food safety & quality culture within the organisation with strong support from the Top management. 

2) Established FSMS for various food manufacturing plants and warehouse storage. 

3) Managed the calibration of laboratory equipment including weighing scales, thermometer, incubators, digital vernier calipers, etc.

4) Conducted regular food safety and hygiene audits for feedback to stakeholders for corrective actions and improvements.  

5) Supervision of pest management including regular inspections of monitoring stations, pest trending performance, vendor management.

6) Lead and manage the internal audit program, communicate findings, drive effective RCA and corrective actions. 

7) Lead regular management reviews to ensure that the FSMS is continuously reviewed and effectively maintained. 

8) Supplier management to ensure all sourced ingredients are in full compliance to FSMS and halal requirements.

9) Conducted microbiological sampling based on risk assessments for continuous monitoring of food safety of ingredients and finished products. 

10) Supported customer service team to resolve customer complaints related to food safety/ quality of products.

Massey University, New Zealand (2009 - 2011) : Bachelors (Hons) in Food Technology