beBee background
Professionals
>
Singapore
Jovy Ang

Jovy Ang

Trust and Safety

Technology / Internet

Singapore

Social

About Jovy Ang:

Content moderator ( Social Media Platform)

Experience

Trust and Safety Associate (Vietnamese Language Specialist)

Accenture · Full-time

Jul 2022 - Present 

( Project: Social Media Platform)

Monitor and resolve queues, tickets, and content reviews promptly
Achieve high-quality, productive, and attendance metrics
Solve complex issues related to Monetization Integrity while adhering to policies and guidelines
Act as a customer advocate and provide efficient service, escalating issues as necessary
Stay up-to-date on client policies and procedures, and adhere to defined protocols
Process Trust & Safety-related jobs/cases and provide workflow support
Collaborate with team members and cross functional teams to achieve shared goals and objectives.( Project: Social Media Platform) Monitor and resolve queues, tickets, and content reviews promptly Achieve high-quality, productive, and attendance metrics Solve complex issues related to Monetization Integrity while adhering to policies and guidelines Act as a customer advocate and provide efficient service, escalating issues as necessary Stay up-to-date on client policies and procedures, and adhere to defined protocols Process Trust & Safety-related jobs/cases and provide workflow support Collaborate with team members and cross functional teams to achieve shared goals and objectives.

 



 

Education

Queen Margaret University

Master's degree, Hospitality Administration/Management

Jul 2014 - Jul 2015

 

National Economics University (NEU) Vietnam

Bachelor's degree, Business Administration and Management

Aug 2010 - Apr 2014

Professionals in the same Technology / Internet sector as Jovy Ang

Professionals from different sectors near Singapore

Jobs near Singapore

  • Trust Global Partnerships Associate

    1 month ago

    Control Risks Singapore

    We are seeking a Trust Global Partnerships Associate to join our team embedded within our global technology client's Trust Global Partnerships team. · Support the development and management of external engagements with partners. · Serve as a champion for the client's Trust organi ...

  • Fire Safety Solution Manager

    1 month ago

    Siemens Singapore

    We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. · Drive Fire Safety Solution Sales: · Maximize ...

  • Backend Software Engineer, Engagement Safety

    2 weeks ago

    TikTok Singapore

    The Trust and Safety (TnS) engineering team is responsible for protecting our users from harmful content and abusive behaviors. · With the continuous efforts of our trust and safety engineering team, TikTok can provide the best user experience and bring joy to everyone in the wor ...

See jobs in Singapore