
Julian Chua
Customer Service / Support
About Julian Chua:
I have supported complex enterprise environments across financial institutions, government agencies, and multinational organizations. I bring extensive expertise in designing, implementing, administering, and troubleshooting networks, firewalls, wireless solutions, and security protocols. My background includes managing daily operations, executing change requests, and overseeing incident response with a strong focus on minimizing downtime and ensuring service continuity.
I have deep technical proficiency across a wide range of platforms, including Cisco, Juniper, Palo Alto, Aruba, and F5. My experience spans routing and switching, firewall policy management, load balancing, VPN technologies, and wireless deployments. I am also comfortable collaborating with cross-functional teams, vendors, and stakeholders to resolve complex issues quickly and effectively.
Experience
I have supported complex enterprise environments across financial institutions, government agencies, and multinational organizations. I bring extensive expertise in designing, implementing, administering, and troubleshooting networks, firewalls, wireless solutions, and security protocols. My background includes managing daily operations, executing change requests, and overseeing incident response with a strong focus on minimizing downtime and ensuring service continuity.
I have deep technical proficiency across a wide range of platforms, including Cisco, Juniper, Palo Alto, Aruba, and F5. My experience spans routing and switching, firewall policy management, load balancing, VPN technologies, and wireless deployments. I am also comfortable collaborating with cross-functional teams, vendors, and stakeholders to resolve complex issues quickly and effectively.
What distinguishes my approach is my commitment to operational excellence, attention to detail, and the ability to remain calm and effective in high-pressure environments. I take pride in delivering secure, stable, and scalable solutions that align with organizational goals.
Education
I possess these relevant qualification as shown below:
• Industrial & Technician Certificate – Electronic Engineering (Computer Technology)
• Alcatel-Lucent Field Expert Certification (OmniSwitch 6850/9700)
• Palo Alto Networks Accredited Systems Engineer (PSE) – Foundation
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