Kenneth Thariyan

10 yrs of growing digital businesses; P/L management, developing high-performing teams; engineering growth.

Currently managing P/L of $100m and an e-commerce logistics business across APAC growing 10x in 3 years. Previously launched multiple e-commerce operations in Singapore. 

Career experiences grounded in operations, sales, and people management. 

Execution-oriented team player and a self-proclaimed people person.

Janio
Founded in 2018 and headquartered in Singapore, Janio is a cross-border platform that provides integrated end to end logistics solutions in Southeast Asia.

Head of Commercial
(Aug 21’ – present)

Lead planning and executing Janio commercial interest
Form strong collaboration across both locally and regionally to effectively translate the company’s commercial strategies
Owner of Janio’s commercial health and represent our clients to all internal stakeholders 
TreeDots
VC funded Social Enterprise that seeks to bridge between unsold food inventory and buyers in the F&B businesses 
Head of Logistics SEA
(Jan 21’ – Aug 21)

Market entry and business set up Lead
Owner of the country’s P&L for the logistics business – managing market acquisition vs cash flow position vs unit economics,
Designer and executor of the launch of the business across the cities
Build, and train local teams across Sales, Partnerships, and Operations with a team

Lazada Group

Key Achievements

Set up RedMart’s first On-demand logistics within a short, allocated time frame and a tight budget, exceeding SLA requirements by 10% within the first month.
Hit and exceeded RedMart Operations on time SLA KPIs by 2%pts for 8 months straight
Reduced overall operations cost by 10%, by renegotiating all 3PL contracts, redeploying workforce, streamlining procedures to improve productivity, and removing redundancies.
Set up BPO (Business Process Outsourcing) in Philippines reducing call center cost my 50% - Concentrix & Teleperformance


Head of Transport, Redmart
(Aug 18’ – Nov 20’)

Collaborates with all Department Heads to ensure that the Company's objectives, long-term strategies and meet established performance expectations.
Collaborates with the Human Resource team to develop and implement a successful team development strategy.
Lead continuous improvement activities through Lean-Sigma tools and methodologies, including 5S.
Ensures that all activities and operations are performed in compliance with local regulations and laws governing business operations.

honestbee
A leading online concierge and delivery service. honestbee has raised US$15 million in a series A round. Launched operations in July 2015 in Singapore and have since set up teams in Malaysia, Taiwan, Vietnam, Hong Kong, Thailand, Japan, Indonesia, and the Philippines.

Key Achievements

Set up B2B parcel services, including the setup of a 20k sq. ft sorting facility, BD and Marketing teams and last mile delivery team. Hit 20k monthly deliveries with strong partnerships with brands, style theory, Charles, and Keith and beautiful me.

Implemented and streamlined delivery operations procedures and network changes improving the operational efficiency by 20%. That together with 3PL contract negotiations reduced operational cost to a level that allowed honest bee’s operations to turn a monthly profit for the first time.

Head of Operations, Singapore
(Aug 16’ – Aug 18’)

Successfully strategize business directions for Singapore Operations leading to a 80% drop in Cost Per Delivery and a 20% increase in service level.
Lead an operation wide integrating of operations of 4 verticals into 1 successful fleet
Managed a team of eighty-eight full staff and over 2,000 independent contractors
Designed multiple logistics models specific for the local network & businesses.

Vertical Head – Parcel delivery (bee2b)
Identified gaps and best practises within the industry to set up new divisions, acquired customers and built a delivery team, ops team, Marketing team, BD/Sales team and tech team.

Hired and managed a team of fifteen to start up parcel business, reaching 600 daily orders in 3 months with a 99.5% success rate
Reorganised Singapore operations (60 plus head count comprising of Customer service, coordination, Deliverer and shopper ops, procurement, communications and training) , increase deliver and shopper productive by 40% in 2 months and increase service levels by 5%

Deliveroo
Fast growing online food-delivery service that has recently expanded to Asia, Australia and the Middle East. It has the service in 50 cities across 12 countries. Total investment is approximately $USD 200 million with a valuation in excess of $USD1 billion.

Delivery Operations Manager Singapore
(Aug 15’ – Aug 16’)
Part of the startup team in Singapore, being overall heading operations. Planning Delivery zone planning, staffing hiring plan, forecasting, scheduling, performance management, recruitment and payments.

Foodpanda
German online food delivery company, operating in 40 countries. Foodpanda was acquired by Delivery Hero for $500M

Head of Delivery Singapore
(Aug 13- Aug 15)
Planned Delivery zone, staffing forecast, scheduling, performance management, recruitment, and payments. Driving consistently high growth and continuously improving delivery, and efficiencies across the operations team.

Founded the team to start foodpanda’s “own delivery division “Successfully hired and managed a team of 12 area managers and over 600 delivery man. Success in operation has supported a highest growth rate in all foodpanda countries.
 

• Executive Certificate in Leadership & People Management - Singapore Management University (Ongoing)
• Diploma in Mechanical Engineering, 1999
• Certification in Training (CompTIA CTT+) (Train the trainer)
• AUSTSWIM Teacher of Swimming and Water Safety