Konn lim ze hong

A highly motivated individual who has 8 years of working experience in the education, sports, and e-commerce industries. I have a proven track record in achieving monthly sales targets and clinching top sales. Proficient in B2B and product sales, events, and social media marketing. As my career progressed, I led a team to strive to achieve sales targets, and manage marketing and events projects.  I been coaching for 8 years in football and 1 year plus in swimming and tutoring.

Natare Swim School                                                                                                                                                    Apr 2022 – Present  

Head Coach 

• Developed training programs based on the assessment of learners’ ability and skill levels.
• Implemented training programs that focus on improving technique, stroke placement, speed, and style.
• Trained trainee coaches on the coaching cycle, including pre-planned lessons, communication and technique executions, and administrative duties.

Tinytots                                                                                                                                                                        Jul 2017 – Present  

Football Coach

• Demonstrated game techniques and recommended player position assignments.
• Assisted in the designation and recruitment of scholarship athletes.
• Planned and scheduled coaching sessions according to established standards.
• Maintained skill development programs for designated players such as offenses, defenses, and receivers.

Changi General Hospital                                                                                                                                           Apr 2022 – Feb 2023 

Preschool teacher

• Carried out teaching and learning plans to meet the diverse needs of children (birth to age 8).
• Planned and implemented events.
• Co-lead team projects with stakeholders involved with the school.
• Guided colleagues to take part in constant learning and reflective practices.
• Improved home-center partnerships.

PAP Community Foundation                                                                                                                                   Jul 2018 – Sept 2021 

Preschool teacher

• Created fun and educational programs that assist in children’s development.
• Create a safe learning environment and to provide the best possible care to children under my care.
• Manage day-to-day classroom activities, including structured lessons, free play, bathroom breaks, lunchtime, and rest time for students.
• Deliver reports on potential concerns about students to management as needed.

Nestia Pte Ltd                                                                                                                                                            Nov 2017 – Jun 2018 

Business Development Manager

• Responsible for organisation’s overall sales revenue, marketing plans, and brand strategy.
• Developed business opportunities for digital advertising with companies such as Century Properties (Philippines), Miss3, and Christie Beauty.
• Led promotional activities by conducting talks with C&H Agency to build brand awareness and engage with property agents.
• Trained staff and helped team members develop their skills.
• Gathered feedback on user problem interface on e-commerce application and updated the technical team for resolution.

Achievements:

• Achieved top sales performance. 

Business Development Executive                                                                                                                               Jun 2017- Nov 2017

• Key Personnel to monetize organisation’s products creating an increase of 300% in revenue for the department compared to 2016.
• Provided inside sales sharing with industry partners.
• Ensured smooth operation of listing for property agents.
• Conducted research to identify new leads and potential new markets.
• Contacted potential clients to establish rapport and set up meetings.

ION Orchard Retail Development Pte Ltd                                                                                                               Jun 2016 – Apr 2017 

ION Officer 

• Service ambassador for the mail, attending to tenants’ and shoppers’ enquiries/feedback and extending support to the customer service department.
• Ensure the safety and security of the mall for the shoppers and tenants.
• Responsible for building management functions in support of the operations team.
• Conducted regular checks to ensure building facilities are maintained at high standards, monitoring, and checking contractors’ work.
• Surveyed the building for defects/safety issues/non-compliance with building regulations/mall house rules.

Central Provident Funds                                                                                                                                             Apr 2015 – Jan 2016 

Customer Service Associate

• Resolved customers' issues by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
• Fulfilled customers’ requests by completing transactions and forwarding requests.
• Provided additional services to customers by recognizing opportunities to up-sell accounts and explaining new features.
• Enhanced organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Bachelor of Science Degree in Cybersecurity and Forensics                                                                Aug 2020 – Jan 2023
Murdoch University 

Diploma in Early Childhood Education                                                                                                    Oct 2018 –Nov 2019

National Institute of Education

Diploma in Sports and Leisure Management                                                                                         Apr 2009 – Apr 2012

Republic Polytechnic