About Lynette Tan:
I am a passionate individual with over 20 years in Customer Service and Experience.
I pride myself on being a strong customer experience enthusiast and I enjoy formulating strategic framework and leading meaningful initiatives to drive organizational transformation. I come equipped with a wide array of business acumen to manage performance metrics as well as that of the digital sphere with Chatbot, Live Chat to transit into the Omnichannel world of today. And I have the drive and ability for nationwide implementations.
Experience
With over 20 years of experience in Customer Service and Experience, I have developed a comprehensive understanding of the skills and expertise required to excel in any customer service and experience role. My experience in managing Contact Centre, Service Centre across all touchpoints as well as leading the Service Quality team has prepared me to be a valuable addition to your team. Additionally, my ability to drive digital transformation projects further highlights my potential for success in your company.
Education
EDUCATION
Bachelor of information Technology Queensland university of Technology, Australia, Brisbane
(Jan 94 – Jan 95)
Higher National Diploma in Computer Science, Ngee Ang Polytechnic, SG (Jul 89 – Jul 91)
GCE A Levels, Catholic Junior College, SG (Mar 86 – Mar 88)
Professionals in the same Customer Service / Support sector as Lynette Tan
Other users who are called Lynette
Jobs near Singapore
-
Hiring Account
3 weeks ago
XQD DELIVERY TRANSPORT Singapore Full timeAccount & Admin Assistant (Full set /woodlands)Full TimeJunior Executive1 year expAccounting / Auditing / Taxation$2,800 to $3200MonthlyKey Responsibilities:Handle billing, full set of Account, Tax, audit and reportingEnsure timely closing for accountAssist HR and admin mattersAs ...
-
Accounting Assistant
2 days ago
Direct apply
JENGA CORP PTE. LTD. Singapore**Jenga Corp wishes to hire an Accounting Assistant.** · **About the role**: · - Calculate customer account balances and ensure accuracy; · - Enter accurate data into the accounting system on time; · - Record all business transactions; · - Record transactions and events about inv ...
-
executive cook
3 hours ago
SHI SHANG COFFEE (1) PTE. LTD. SingaporeRoles & Responsibilities · Job Descriptions: · Assist in food and beverage preparation · Ensures that food is prepared and served to · the customers on time. · Take order and proceed payments · Manage stall and ensure cleanliness · Follow food and beverage safety and hygiene · po ...