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Malik Hassan

Malik Hassan

Application, Release & Technical Delivery Manager

Technology / Internet

Singapore

Social

Services offered

Iโ€™m an ๐ˆ๐“ ๐’๐ž๐ซ๐ฏ๐ข๐œ๐ž ๐ƒ๐ž๐ฅ๐ข๐ฏ๐ž๐ซ๐ฒ & ๐“๐ž๐œ๐ก๐ง๐จ๐ฅ๐จ๐ ๐ฒ ๐‹๐ž๐š๐๐ž๐ซ with 15 + years of experience across ๐”๐๐’ ๐š๐ง๐ ๐‚๐ซ๐ž๐๐ข๐ญ ๐’๐ฎ๐ข๐ฌ๐ฌ๐ž, delivering ๐š๐ฉ๐ฉ๐ฅ๐ข๐œ๐š๐ญ๐ข๐จ๐ง ๐จ๐ฐ๐ง๐ž๐ซ๐ฌ๐ก๐ข๐ฉ, ๐ซ๐ž๐ ๐ฎ๐ฅ๐š๐ญ๐จ๐ซ๐ฒ ๐ซ๐ž๐ฉ๐จ๐ซ๐ญ๐ข๐ง๐ , ๐ฐ๐จ๐ซ๐ค๐Ÿ๐ฅ๐จ๐ฐ ๐š๐ฎ๐ญ๐จ๐ฆ๐š๐ญ๐ข๐จ๐ง, ๐š๐ง๐ ๐š๐ง๐š๐ฅ๐ฒ๐ญ๐ข๐œ๐ฌ-๐๐ซ๐ข๐ฏ๐ž๐ง ๐ญ๐ซ๐š๐ง๐ฌ๐Ÿ๐จ๐ซ๐ฆ๐š๐ญ๐ข๐จ๐ง in highly regulated banking environments.

๐Ÿ”น ๐–๐ก๐š๐ญ ๐ˆ ๐ƒ๐จ: Bridge business and technology to ensure platform stability, compliance, and service excellence while enabling data-driven decisions.
๐Ÿ”น ๐‚๐จ๐ซ๐ž ๐„๐ฑ๐ฉ๐ž๐ซ๐ญ๐ข๐ฌ๐ž: Power BI | SQL | Excel VBA | Workflow Automation (Flowable BPMN / CMMN / DMN) | L3 Support & Release Management | ITIL Change & Incident Management | Regulatory Reporting & Data Governance.

๐‘๐ž๐ฌ๐ฎ๐ฅ๐ญ๐ฌ ๐’๐ง๐š๐ฉ๐ฌ๐ก๐จ๐ญ:
โ€ข Reduced report delivery time by ๐Ÿฏ๐Ÿฌ% through workflow automation.
โ€ข Cut IT workload by ๐Ÿฑ๐Ÿฌ% via self-service reporting frameworks.
โ€ข Improved global support response by ๐Ÿฒ๐Ÿฌ% through structured training & escalation.
โ€ข Delivered ๐—•๐—ฎ๐˜€๐—ฒ๐—น ๐—œ๐—œ๐—œ reporting project on time and within budget, ensuring audit readiness.
โ€ข Led and mentored teams of 40 + across APAC, EMEA & US to drive operational resilience.

Iโ€™m passionate about ๐๐ข๐ ๐ข๐ญ๐š๐ฅ ๐ญ๐ซ๐š๐ง๐ฌ๐Ÿ๐จ๐ซ๐ฆ๐š๐ญ๐ข๐จ๐ง in financial services โ€” helping organizations modernize legacy systems, automate reporting, and strengthen regulatory compliance through analytics and process optimization.

Regulatory reporting
It service delivery
Workflow automation
Data analytics
Application ownership
Approximate rate: SGD$ 50 per hour

Experience

  • Delivered multiple concurrent software delivery initiatives on time and within budget, improving application reliability and delivery predictability by 30%.
  • Ensured 99% platform uptime through proactive incident, problem, and change management, strengthening audit readiness and operational continuity.
  • Automated risk-reporting workflows (Excel VBA, Power BI, Flowable), reducing reporting time from 3 days to under 1 day and cutting monthly manual effort significantly.
  • Executed end-of-life system-modernization programs, mitigating operational risk and ensuring scalability for future regulatory requirements.
  • Mentored and guided cross-functional teams (20โ€“40 members) to deliver scalable, high-quality solutions, reducing post-release defects by 25%.
  • Led delivery governance forums with senior stakeholders, implementing KPI dashboards and risk-review frameworks that improved decision-making and visibility.
  • Standardized release governance across APAC and EMEA, improving delivery timelines by 25% and aligning regional delivery practices.
  • Coordinated SIT/UAT, performance, and cutover testing across global applications, achieving seamless deployments and post-implementation stability.

Education

EDUCATION

  • Business Management and Information Systemsย 
  • Certification in Business Analysis Fundamentals and Requirements

CERTIFICATIONS (2025)

  • ITIL v4 Foundation (Planned 2025)
  • Microsoft Certified: Azure Data Fundamentalsย 
  • Databricks Fundamentals Accreditation
  • Flowable Essentials Certification
  • Coursera โ€“ย Data Science & Analytics Foundations (Python, SQL, EDA, Statistics, Databases, ETL Pipelines)

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