Mena Thusanthan

We are seeking a hands-on and people-oriented Assistant Manager, Customer Service to support the Operations and Customer Service Head in overseeing daily operations, administrative matters, and service excellence initiatives This role is responsible for managing the customer serv ...

Handle phone calls from customers Schedule appointments for customers for servicing or repair Assist service advisors with call centre matters Make proactive calls to customers to remind them of upcoming service and propose scheduled appointments Respond to incoming emails regard ...

The job involves providing good customer support to corporate customers and managing their orders and requests. The role also includes preparing quotations, submitting documents, and updating customers on order status. · ...