Mitch Chew

Experienced IT Business Analyst /Project Manager with strong leadership skills and a genuine passion for technology. I possess a track record of successfully bridging the gap between business objectives and technology solutions to drive operational efficiency and enhance customer experiences. With a strategic mindset and exceptional communication abilities, I excel at collaborating with cross-functional teams to analyze complex business processes, identify areas for improvement, and implement innovative solutions. I am seeking a dynamic role where I can leverage my expertise to drive digital transformation and shape the future of technology-enabled businesses.

1. Business Analysis: Proficient in gathering requirements, conducting gap analysis, and developing comprehensive business and functional specifications. Skilled in translating business needs into technology solutions that align with organizational goals.
2. Leadership: Proven ability to lead and motivate teams, fostering a collaborative work environment that drives results. Skilled at guiding stakeholders through change management processes and influencing decision-making at all levels.
3. Process Improvement: Proven expertise in identifying process bottlenecks, streamlining workflows, and implementing optimized business processes. Proficient in conducting root cause analysis and utilizing Lean Six Sigma principles to drive operational excellence.
4. Project Management: Well-versed in Agile and Waterfall methodologies, ensuring projects are delivered on time and within budget. Skilled in managing project scope, risk assessment, resource allocation, and tracking progress using project management tools.
5. Stakeholder Management: Exceptional interpersonal skills, adept at building strong relationships with stakeholders at all levels. Proficient in eliciting requirements, facilitating workshops, and conducting presentations to ensure a shared understanding of project objectives.
6. Business Architecture: Defining the entity lifecycle management capabilities to build out the enterprise target operational model for adoption by Corporate Institutional Banking segment, Financial Markets

Bachelor of Business Management from Singapore Management University