Muhammad Nazrul

Highly motivated and customer-oriented professional seeking a position in the
hotel industry. Utilizing my exceptional interpersonal skills, I aim to contribute
to the growth and success of the hotel industry.
As a team player, I am dedicated to creating memorable guest experiences and
expectations in every aspect of the hospitality sector

ADMINISTRATIVE ASSISTANT
Innoquest. | Jul 2023 - Aug 2023
Checking accuracy of information.
SECURITY OFFICER
Certis Cisco. | Feb 2023 - Apr 2023
-Screening of oncoming vehicles (checking of prohibited items)
-Screening of luggages
ADMINISTRATIVE ASSISTANT
CPF. | Nov 2022 - Jan 2023
-Processing financial plans
-Printing of letters
CALL CENTER REPRESENTATIVE
Health Promotion Board- Tele centre. | Nov 2021 - Jan 2022
-Answering and resolving queries from customers.
-Updating of customers details into system.
-Following up with customers on their request.
-Handling difficult customers and escalation when needed.
CALL CENTER REPRESENTATIVE
Singhealth HQ. | Feb 2022 - Jul 2022
- Scheduling and arranging of medical appointments for
patients.
- Answering general enquiries of patients.
REGISTRATION
Marina Bay Sands Expo. | Aug 2019 - Aug 2019
-Frontline staff who does registration and scanning upon
arrivals of VIPs.
-Directing them to the location.

DIPLOMA IN EVENT MANAGEMENT
Kaplan. | Aug 2018 - May 2021
NITEC IN BUSINESS&SERVICES
ITE College East. | Jan 2016 - Dec 2017